❓ Frequently Asked Questions
What does PULL-A grade mean for this loud speaker?
PULL-A grade represents the highest quality classification for pulled iPhone parts in the repair industry. The PULL designation indicates this loud speaker is an original Apple OEM component that was carefully extracted from a working iPhone 15 Pro Max device, not an aftermarket reproduction manufactured by a third party. The A grade classification means the speaker is in near-perfect condition with no physical damage, membrane tears, debris contamination, or corrosion that would affect audio quality. Unlike aftermarket speakers that may use different driver materials or housing tolerances, PULL-A speakers deliver the exact same volume, frequency response, and audio clarity as a brand-new Apple loud speaker. Before shipping, every PULL-A loud speaker is audio-tested by playing test tones through the full frequency range to verify proper volume levels, clear sound reproduction, and absence of distortion or rattling. This pre-testing process ensures you receive a fully functional speaker that will restore your iPhone 15 Pro Max audio to factory specifications. For professional technicians, PULL-A grade significantly reduces DOA rates compared to untested or aftermarket alternatives.
How do I know if my loud speaker is faulty?
The clearest indicator of a faulty loud speaker is when no sound comes from the bottom of your iPhone 15 Pro Max during music playback, video watching, ringtones, or speakerphone calls, but audio works perfectly fine through headphones or Bluetooth devices. This confirms the audio output circuitry is working and the problem is specifically the speaker hardware. Other symptoms include distorted or crackling sound at any volume level, audio that cuts in and out intermittently, significantly reduced maximum volume compared to when the phone was new, or a rattling or buzzing sound during audio playback. Before assuming hardware failure, try some software troubleshooting first including restarting your iPhone, checking that the mute switch is not enabled, ensuring Do Not Disturb is off, testing with multiple audio sources, and checking Settings then Sounds and Haptics for volume levels. You can also try playing audio while gently cleaning the speaker grille with a soft brush to remove debris. If software troubleshooting does not resolve the issue and headphone audio works normally, your loud speaker hardware likely needs replacement.
What is the difference between loud speaker and earpiece speaker?
Your iPhone 15 Pro Max has two speakers that work together for stereo sound, and they serve different primary purposes. The loud speaker, which this replacement part addresses, is located at the bottom of your iPhone next to the Lightning or USB-C port. It is the primary speaker for ringtones, alarm sounds, music playback, video audio, speakerphone calls, gaming audio, and all media sound. The earpiece speaker is located at the top of your iPhone within the Dynamic Island area. Its primary purpose is for phone calls when you hold the device to your ear, allowing you to hear the caller privately. However, both speakers work together to create stereo sound during media playback, with the earpiece handling higher frequencies and the loud speaker handling fuller bass response. If you have no sound from the bottom speaker but can hear callers when holding the phone to your ear, you need this loud speaker replacement. If phone calls are silent when held to your ear but the bottom speaker works for media, you need an earpiece speaker replacement instead.
Will this restore full stereo sound quality?
Yes, when properly installed, this PULL-A OEM loud speaker will restore full factory stereo sound quality to your iPhone 15 Pro Max. Apple designed the iPhone 15 Pro Max with a sophisticated stereo speaker system where the bottom loud speaker works in harmony with the top earpiece speaker to create immersive spatial audio, especially when watching videos in landscape mode or listening to Spatial Audio content through Apple Music. The loud speaker handles the lower frequencies and provides the primary bass response, while the earpiece speaker contributes higher frequencies and directional audio cues. Replacing a faulty loud speaker with this OEM PULL-A grade unit ensures proper frequency response matching with your existing earpiece speaker for balanced stereo separation. The audio quality will match factory specifications including support for Spatial Audio, Dolby Atmos content, and dynamic range that Apple engineers designed for iPhone 15 Pro Max. If your current loud speaker is crackling, distorted, or completely silent, replacing it will restore the full cinematic audio experience Apple intended for movies, music, and gaming.
Why is professional installation highly recommended?
iPhone 15 Pro Max loud speaker replacement is classified as a moderately difficult repair that requires specialized skills, tools, and experience. Unlike older iPhones, the iPhone 15 Pro Max features a titanium frame design with tighter tolerances and different internal layout. The repair requires removing the back glass panel (which is adhered with strong adhesive), disconnecting the battery to prevent electrical damage, removing multiple internal components including the Taptic Engine to access the loud speaker module, and carefully handling ribbon cables and connectors. Specialized tools required include precision pentalobe and tri-point screwdrivers, suction cups, spudgers, and potentially heat for adhesive softening. Improper technique can result in damaged back glass, torn flex cables, logic board damage from static discharge or accidental shorts, or damage to the Taptic Engine which sits near the speaker. The speaker module itself requires careful connector manipulation to avoid damaging the pins. Professional technicians have the experience and equipment to complete this repair safely while maintaining your device's water resistance during reassembly. JPC Mobile in Brisbane offers professional iPhone speaker replacement services.
How is each loud speaker tested before shipping?
Every PULL-A grade loud speaker undergoes comprehensive audio testing before being approved for sale. The testing process begins during extraction where technicians carefully remove the speaker from donor iPhones, inspecting for any physical damage, membrane tears, debris in the speaker grille, water damage indicators, or corrosion that would disqualify the part from A-grade classification. Functional audio testing then verifies the speaker's performance using specialized equipment. Test tones are played through the speaker covering low, mid, and high frequencies to verify proper frequency response across the audible spectrum. Volume testing confirms the speaker reaches factory-specified decibel levels at maximum output. Clarity testing listens for any distortion, rattling, buzzing, or crackling sounds that would indicate internal damage. The speaker's connector is inspected under magnification to verify proper pin condition and alignment. Only speakers passing all testing criteria receive PULL-A grade designation and our 12-month warranty coverage. This rigorous testing significantly reduces DOA rates and ensures you receive a speaker that delivers factory-quality audio.
What does the 12-month warranty cover?
Our 12-month warranty covers manufacturing and functionality defects in the PULL-A loud speaker itself. Covered issues include speaker failure not caused by physical damage such as no audio output, distorted sound, crackling, or reduced volume that develops after proper professional installation. The warranty also covers DOA (Dead on Arrival) situations where the speaker does not function upon installation. The warranty begins from date of purchase and covers the speaker component, not installation labor costs. To make a warranty claim, you need proof of purchase, documentation of the audio issue such as description of problems experienced, and confirmation the speaker was installed by a qualified technician following proper procedures. The warranty does not cover physical damage to the speaker from drops or liquid exposure after installation, damage caused by improper installation techniques including bent connectors or torn membranes, cosmetic wear, or issues caused by software problems rather than hardware failure. For best warranty protection, we recommend professional installation by an experienced iPhone repair technician who can test the speaker before final device reassembly.
Can water damage cause loud speaker failure?
Yes, water damage is one of the most common causes of loud speaker failure in iPhones, even with water resistance ratings. While the iPhone 15 Pro Max has an IP68 water resistance rating, this protection can degrade over time due to normal wear, drops, or exposure to chemicals like chlorine, salt water, or soap. The loud speaker is particularly vulnerable because it requires openings for sound to pass through, and these mesh-covered openings can allow water ingress under certain conditions. Even if your iPhone survives submersion, water or moisture can corrode the speaker's internal components over time, causing gradual degradation of audio quality before complete failure. Signs of water damage to the speaker include muffled sound, intermittent audio, crackling that gets worse over time, or complete silence. If your iPhone was exposed to water and you notice speaker issues developing, replacement is typically the only solution since water damage to the speaker membrane and voice coil is generally not repairable. This PULL-A replacement speaker will restore full audio functionality after water damage to your original speaker.
Do you offer bulk pricing for repair shops?
Yes, JPC Mobile offers volume discounts for professional repair shops and technicians who purchase iPhone parts regularly. Our B2B pricing structure provides significant savings on bulk orders of loud speakers and other repair components. Volume discounts typically start at quantities of five to ten units depending on the part category, with larger percentage discounts for higher quantities. We also offer trade accounts with net payment terms for established repair businesses with credit approval. Benefits of a trade account include priority stock allocation when supplies are limited, dedicated wholesale support, early access to new product listings, and flexible payment options. Contact us directly at 0480 039 913 or email info@jpcmobile.com.au to discuss your repair shop's volume requirements and set up a wholesale account. We supply repair shops throughout Australia with fast shipping from our Brisbane warehouse. For shops with predictable demand patterns, we can arrange regular standing orders to ensure consistent stock availability of commonly needed parts including iPhone 15 Pro Max loud speakers.
How long does Australian shipping take?
This iPhone 15 Pro Max loud speaker ships from our Brisbane warehouse in Forest Lake with standard dispatch within two to four business days after order confirmation and payment processing. Brisbane metro customers including suburbs like Forest Lake, Inala, Richlands, Springfield, Ipswich, and surrounding areas typically receive orders within three to six business days via Australia Post with full tracking provided. Regional Queensland locations including Gold Coast, Sunshine Coast, Toowoomba, Cairns, and Townsville usually receive deliveries within four to seven business days. Interstate shipments to Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, and Canberra metro areas arrive within five to eight business days with tracking visibility throughout the delivery journey. Express shipping options are available for urgent repairs requiring faster delivery within two to three business days to major metropolitan areas. Brisbane local pickup is available at our Forest Lake store at Shop 3a, 152 Woogaroo Street for same-day collection during business hours if stock is available. All parts are carefully packaged with anti-static protection to prevent damage during transit.
