❓ Frequently Asked Questions
What is a BQ7 Incell LCD and how does it compare to original Apple screens?
The BQ7 Incell LCD is a premium aftermarket display that uses advanced Low-Temperature Polycrystalline Silicon technology similar to what Apple uses in original iPhone screens. The term Incell refers to the touch layer being integrated directly within the display panel rather than as a separate layer on top, which results in a thinner overall assembly and improved touch responsiveness. BQ7 is a manufacturer grade designation indicating high-quality production standards with specifications closely matching OEM performance. This display achieves 650 candelas per square meter brightness which provides excellent outdoor visibility, 97 percent NTSC color gamut coverage for vibrant accurate colors, and 1350 to 1 contrast ratio for deep blacks and good shadow detail. The main difference from an original Apple screen is that aftermarket displays like the BQ7 come without the IC chips that contain calibration data for True Tone, ambient light sensing, and touch optimization. This is why IC chip transfer from your original screen is required to restore these features. When properly installed with IC transfer, the BQ7 delivers near-original visual quality and touch performance at a fraction of the genuine Apple replacement cost.
What is IC chip transfer and why is it required for this screen?
IC chip transfer is a micro-soldering process where the integrated circuit chips from your original iPhone 11 screen are carefully desoldered and transferred to the new replacement display. These tiny chips contain calibration data and firmware that Apple pairs to your specific iPhone during manufacturing. The most important chip controls True Tone functionality, which automatically adjusts the display color temperature based on ambient lighting conditions. Without this chip properly transferred, True Tone will be disabled and you may see a settings notification indicating the display is not genuine. Other chips handle the ambient light sensor for automatic brightness adjustment and touch sensitivity calibration. The BQ7 Incell LCD features reserved OEM IC pads which means the solder points are already prepared and properly sized to accept the original chips without modification. This makes the transfer process cleaner and more reliable compared to screens without reserved pads. IC chip transfer requires a hot air rework station, fine-tip soldering iron, flux, and significant experience working with surface-mount components. The chips are extremely small and the process requires steady hands and proper technique to avoid damaging either the chips or the new display.
Will True Tone work after installing this screen?
True Tone functionality depends entirely on successful IC chip transfer from your original iPhone 11 display. The BQ7 Incell LCD is designed with reserved OEM IC pads specifically to support this transfer and maintain True Tone capability. If the IC chips are properly desoldered from your original screen and correctly soldered onto the new BQ7 display, True Tone will function normally and you will not see any iOS warnings about non-genuine parts. However, if the IC transfer is not performed or is unsuccessful, True Tone will be permanently disabled for that repair and the Settings app will show a message indicating the display cannot be verified as genuine. This is an Apple software restriction designed to identify screens that do not have the original paired IC chips. The good news is that even without True Tone, the display will work perfectly for all other functions including touch, display output, and automatic brightness if the ambient light sensor is also transferred. Many professional repair shops offer IC chip transfer as part of their screen replacement service, and this is the recommended approach unless you have micro-soldering experience and proper equipment.
What is the difference between COF and COG display flex designs?
COF stands for Chip-On-Flex and COG stands for Chip-On-Glass, referring to where the display driver integrated circuits are mounted. In a COF design like this BQ7 display, the driver ICs are mounted on a flexible printed circuit that folds behind the display panel. This allows for a narrower bezel at the bottom of the screen because the electronics do not need to be mounted on the glass itself. COG designs have the driver ICs bonded directly to the glass substrate, which requires more space at the bottom edge and results in a thicker chin on the display. For iPhone 11 replacement screens, COF is the superior design because it matches the original Apple screen architecture more closely. The flexible circuit in COF designs is more forgiving during installation and can better absorb minor stresses from the frame and battery. However, the flex cable itself is more delicate and requires careful handling during installation to avoid damage. Both COF and COG screens will function identically once installed, but COF provides better fit and finish that matches the original design intent of the iPhone 11.
Can I install this screen myself or do I need professional repair?
While the physical screen replacement portion can be performed by experienced DIY repairers, the IC chip transfer requirement makes this repair challenging without professional equipment. The screen replacement itself requires Pentalobe and Y000 precision screwdrivers, plastic pry tools, suction cups, and careful handling of multiple flex cable connections. However, the IC chip transfer requires a hot air rework station capable of precise temperature control, fine-pitch soldering iron with appropriate tips, quality flux, isopropyl alcohol for cleaning, magnification equipment to see the tiny components, and significant practice with surface-mount soldering techniques. If you damage the IC chips during removal or installation, True Tone functionality cannot be recovered. Many customers purchase this display and take it to a professional repair shop that specializes in micro-soldering for the IC transfer portion only. This approach lets you source your own quality parts while ensuring the delicate chip work is done correctly. If you want full True Tone functionality restored, professional installation is strongly recommended unless you have specific experience with iPhone display IC transfers.
What components need to be transferred from my original screen?
Several components from your original iPhone 11 screen need to be transferred to this new BQ7 LCD assembly for full functionality. First and most importantly are the IC chips that must be micro-soldered to the reserved pads on the new display for True Tone and touch calibration. Second is the earpiece speaker and sensor assembly which sits at the top of the screen and includes the proximity sensor, ambient light sensor, and flood illuminator for Face ID. This assembly attaches with screws and a flex cable connection. Third is the earpiece speaker grille and mesh which helps protect the speaker and sensors from dust. Fourth is the shield plate that covers the display connectors at the top of the screen. Finally, you may need to transfer any adhesive gaskets that seal the display to the frame for water resistance. The front camera and Face ID components are separate from the screen and do not need transfer as they remain with the phone frame. Take photos during disassembly to remember the exact placement of each component, and work carefully with the flex cables as they are easily torn.
Why should I test the screen before permanent installation?
Testing before permanent installation is critical because once you transfer the IC chips and apply the screen adhesive, the display cannot be returned for warranty replacement. Our warranty covers manufacturing defects in the LCD panel, but we cannot accept returns on screens that have had components soldered to them or adhesive applied. To properly test, connect the new screen to your iPhone 11 with the display flex cables but do not secure it to the frame or transfer any components. Power on the device and verify that the display shows an image without dead pixels, lines, discoloration, or uneven backlighting. Test touch response across the entire screen surface by opening a drawing app and scribbling in all corners and edges. Check that multi-touch gestures like pinch-to-zoom work correctly. Verify 3D Touch or Haptic Touch response if applicable. If any issues are found during testing, disconnect the screen and contact us for warranty support before proceeding with component transfer. This test takes only a few minutes and can save significant time and frustration compared to discovering a defect after full installation.
What does 97% NTSC color gamut mean for display quality?
NTSC color gamut is a standard for measuring how many colors a display can reproduce compared to the original National Television System Committee specification from 1953. A display covering 97 percent of the NTSC color gamut can reproduce nearly all colors within that standard, which translates to vibrant reds, deep blues, and rich greens that look accurate and natural. For comparison, the original iPhone 11 LCD Retina display covers approximately 100 percent of the sRGB color gamut, which is roughly equivalent to 72 percent NTSC. This means the BQ7 display actually has wider color reproduction capability than what iOS typically uses, ensuring colors appear accurate without oversaturation. In practical terms, photos and videos will look natural with good skin tones and accurate landscape colors. Text will be crisp with proper contrast against backgrounds. The 6700 Kelvin color temperature matches typical daylight conditions for neutral white balance. Combined with the 1350 to 1 contrast ratio and 650 candela brightness, this display provides excellent visual quality for everyday use including web browsing, social media, photo viewing, and video watching.
What is covered under the 12-month warranty?
Our 12-month warranty covers manufacturing defects in the LCD panel and digitizer assembly under normal operating conditions. This includes dead pixels that appear without physical impact, backlight failure or uneven illumination, touch digitizer malfunction or unresponsive areas, display discoloration or image retention not caused by burn-in, and flex cable connection failures due to manufacturing issues. To be eligible for warranty coverage, the screen must be tested before IC chip transfer and component installation as described in our testing guidelines. Warranty claims require proof of purchase and description of the defect. We may request photos or video demonstrating the issue. The warranty does not cover physical damage from drops or impacts, liquid damage, damage from improper installation techniques, screens that have had IC chips transferred and then develop issues, or defects discovered after adhesive application without pre-installation testing. We also cannot warranty True Tone functionality as this depends on successful IC chip transfer which is outside our control. If you experience a covered defect, contact us promptly and we will provide replacement or refund based on stock availability.
How long does Australian shipping take for this display?
This iPhone 11 BQ7 LCD screen ships from our Brisbane warehouse in Forest Lake, Queensland with standard dispatch within two to four business days after order confirmation and payment processing. Brisbane metropolitan customers including suburbs like Forest Lake, Inala, Richlands, Springfield, Ipswich, and surrounding areas typically receive orders within three to six business days via Australia Post with full tracking provided. Regional Queensland locations including Gold Coast, Sunshine Coast, Toowoomba, Cairns, and Townsville usually receive deliveries within four to seven business days. Interstate shipments to Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, and Canberra metropolitan areas arrive within five to eight business days with complete tracking visibility throughout the delivery journey. Express shipping options are available for urgent repairs requiring faster delivery within two to three business days to major metropolitan areas. Brisbane local pickup is available at our Forest Lake store at Shop 3a, 152 Woogaroo Street for same-day collection during business hours if the item is in stock. Each display is carefully packaged with protective foam and anti-static materials to prevent damage during transit, ensuring the screen arrives in perfect condition ready for installation.
