❓ Frequently Asked Questions
What does IP67 waterproof rating mean for this speaker?
The IP67 rating on the REDEFINE PDCKET speaker indicates robust protection against both dust and water exposure. The rating system uses two digits: the first digit (6) represents dust protection, and the second digit (7) represents water protection. A dust rating of 6 means the speaker is completely dust-tight, providing total protection against dust particles entering the enclosure. This makes the speaker ideal for sandy beach environments, dusty camping sites, and outdoor festivals where fine particles could otherwise damage internal components. The water rating of 7 means the speaker can withstand temporary immersion in water up to one metre deep for up to 30 minutes without suffering damage. This level of protection means you can confidently use the speaker by the pool, at the beach, in the shower, or during rainy outdoor activities. If the speaker accidentally falls into shallow water or gets splashed, it will continue functioning normally. However, it's important to note that while the speaker handles fresh water well, salt water and chlorinated pool water should be rinsed off after exposure, and the speaker shouldn't be intentionally submerged for extended periods or at depths greater than one metre.
How does TWS pairing work with two REDEFINE speakers?
TWS (True Wireless Stereo) pairing allows you to connect two REDEFINE PDCKET speakers together wirelessly to create an immersive stereo sound experience. When paired, one speaker plays the left audio channel while the other plays the right channel, effectively doubling your audio coverage and creating proper stereo separation that a single speaker cannot achieve. To use TWS pairing, you need two REDEFINE speakers of the same model. Turn on both speakers and place them within close range of each other. Follow the TWS pairing procedure in the user manual, which typically involves pressing a specific button combination on both units to initiate the connection. Once paired, one speaker becomes the primary unit that connects to your phone or tablet via Bluetooth, while the second speaker receives the audio wirelessly from the first. This setup is perfect for outdoor gatherings, parties, or any situation where you want bigger, room-filling sound. The TWS connection maintains stability within the speakers' Bluetooth range, and both units will play synchronized audio without noticeable delay. You can also use each speaker independently when you don't need stereo sound.
How long does the battery last and how do I charge it?
The REDEFINE PDCKET speaker features a 1200mAh lithium-ion battery that provides approximately eight hours of continuous playback on a single charge. This runtime is based on moderate volume levels; playing at maximum volume will reduce battery life somewhat, while lower volumes can extend it beyond eight hours. The battery performance makes this speaker ideal for full-day outdoor activities, beach trips, or extended gatherings without needing to find a power source. Charging the speaker requires approximately three and a half hours to reach full capacity from empty. The speaker charges via the included USB cable, which connects to the speaker's charging port (ensure the waterproof cover is properly sealed after charging). You can charge from any standard USB power source including phone chargers, power banks, laptop USB ports, or car USB outlets. The speaker typically includes a charging indicator light that shows when charging is in progress and when the battery is fully charged. For optimal battery longevity, avoid fully draining the battery regularly and don't leave the speaker plugged in continuously after reaching full charge. Storing the speaker with approximately fifty percent charge is recommended for extended storage periods.
What are the advantages of Bluetooth 5.3 over older versions?
Bluetooth 5.3 is the latest Bluetooth standard and offers significant improvements over previous versions in several key areas. Connection stability is enhanced with better algorithms for maintaining consistent links even in environments with wireless interference from WiFi networks, other Bluetooth devices, and electronic equipment. The transmission range exceeds ten metres in open environments, allowing you to move around freely while your phone stays in one location. Power efficiency improvements in Bluetooth 5.3 help extend battery life on both the speaker and your connected device by optimizing how data is transmitted. Audio latency (the delay between when audio is sent and when you hear it) is reduced in Bluetooth 5.3, which is particularly noticeable when watching videos or playing games where audio-visual sync matters. The connection process is faster and more reliable, with improved reconnection to previously paired devices. Bluetooth 5.3 maintains full backward compatibility with all previous Bluetooth versions, so the speaker works with any Bluetooth-enabled device regardless of which Bluetooth version that device supports. Whether you have an older Android phone with Bluetooth 4.2 or the latest iPhone with Bluetooth 5.3, the speaker will connect and function properly.
How do I use the TF card (microSD) playback feature?
The REDEFINE PDCKET speaker includes a TF card slot (also known as microSD slot) that allows you to play music directly from a memory card without needing a phone or Bluetooth connection. This feature is perfect for situations where you want to save phone battery, don't have your phone with you, or prefer dedicated music playback. The speaker supports microSD cards up to 32GB in capacity, which can hold thousands of songs depending on file quality. Supported audio formats include MP3 and WAV files, which covers the vast majority of music files. To use this feature, load your music files onto a compatible microSD card using a computer, insert the card into the speaker's TF slot, and select TF card mode using the speaker's controls. The speaker will automatically play files from the card, and you can typically skip tracks using the onboard buttons. Organize your music into folders on the card for easier navigation. The TF playback mode operates independently of Bluetooth, so the speaker doesn't need to be paired with any device. This makes the speaker a self-contained music player that's ideal for outdoor activities where you might not want to bring your phone.
Can I use this speaker in the shower or swimming pool?
Yes, the REDEFINE PDCKET speaker's IP67 rating makes it suitable for both shower and poolside use, though with some considerations. In the shower, the speaker handles steam, splashing water, and even direct water spray without problems. You can place it on a shelf, hang it, or set it on the shower floor, and it will continue playing your music. The speaker is ideal for bathroom use where humidity and water exposure are constant concerns. For poolside use, you can place the speaker on the pool deck where it may get splashed, dropped in shallow water, or exposed to rain without damage. The IP67 rating means it survives temporary submersion, so if it accidentally falls into the pool, you can retrieve it and it will continue working. However, intentional underwater use is not recommended, and the speaker shouldn't be used while actively swimming with it submerged. After pool or ocean use, rinse the speaker with fresh water to remove chlorine or salt residue, which can corrode components over time if left to dry on the surface. Ensure the charging port cover is properly sealed before any water exposure. The speaker is designed for water resistance in normal recreational scenarios rather than prolonged underwater operation.
What devices can I connect to this Bluetooth speaker?
The REDEFINE PDCKET speaker offers universal compatibility with virtually any Bluetooth-enabled device thanks to its Bluetooth 5.3 technology with backward compatibility. Compatible devices include all iPhones from iPhone 4S onwards, all Android smartphones with Bluetooth capability, iPads and Android tablets, MacBooks and Windows laptops with Bluetooth, desktop computers with Bluetooth adapters, Amazon Echo and Google Home smart speakers (via Bluetooth mode), Nintendo Switch gaming console, and most other Bluetooth audio source devices. The Bluetooth 5.3 standard maintains compatibility with all previous Bluetooth versions (5.0, 4.2, 4.0, 3.0, and earlier), so even older devices will connect without issues. Pairing is straightforward: enable Bluetooth on your device, put the speaker in pairing mode, select it from your device's Bluetooth menu, and you're connected. The speaker typically remembers the last connected device and will automatically reconnect when both are powered on and within range. If you want to connect a new device, you may need to disconnect the previous device first or manually initiate new pairing. The over-ten-metre Bluetooth range gives you freedom to move around while your phone or tablet stays in one location.
How does the 5W output compare to other portable speakers?
The 5W maximum output power of the REDEFINE PDCKET speaker positions it in the compact portable speaker category, offering a balanced combination of sound quality, volume, and portability. For its size and intended use case, 5W delivers sufficient volume for personal listening, small gatherings, and moderate outdoor use. The speaker produces clear mids and highs with surprising bass response for its compact dimensions. In quiet environments like bedrooms, bathrooms, or offices, the speaker easily fills the space with music. Outdoors or in larger rooms, the volume is suitable for background music and small group listening rather than party-level volume. The sound quality at moderate volumes is typically better than at maximum volume, where some distortion may occur as with most compact speakers. For larger gatherings or louder requirements, the TWS pairing feature allows you to connect two speakers together, effectively doubling your audio output and creating proper stereo separation. This approach provides more sound coverage than a single larger speaker while maintaining portability. The 5W rating also contributes to the eight-hour battery life, as higher wattage speakers typically drain batteries faster. The power level represents an optimal balance for a truly portable, waterproof speaker designed for on-the-go use.
What does the 2-year warranty cover for this speaker?
The REDEFINE PDCKET speaker includes a comprehensive 2-year manufacturer warranty that provides peace of mind for your purchase. The warranty covers manufacturing defects in materials and workmanship that affect the speaker's normal operation. This includes failures of internal components like the Bluetooth module, amplifier circuits, speaker driver, battery (if it fails to hold reasonable charge), buttons and controls, charging circuitry, and the main circuit board. If your speaker stops producing sound, won't connect via Bluetooth, fails to charge properly, or has buttons that stop responding during normal use within the warranty period, these issues are typically covered for repair or replacement. The warranty requires proof of purchase showing the order date from JPC Mobile and that the speaker was used under normal conditions as intended. To make a warranty claim, contact our Brisbane store with your purchase details and a description of the issue. The warranty does not cover physical damage from drops, impacts, or crushing; damage from misuse or modification; cosmetic wear like scratches or scuffs; damage from using incompatible chargers; or water damage beyond the IP67 specification (such as damage from pressurized water jets or prolonged deep submersion). Normal battery capacity reduction over time from regular use is expected and not covered.
How long does shipping take to Brisbane and other Australian locations?
The REDEFINE PDCKET Bluetooth speaker ships from our Brisbane warehouse in Forest Lake with a standard two to four business day dispatch timeframe after order confirmation and payment processing. For Brisbane metro area customers including Forest Lake, Inala, Richlands, Darra, Springfield, Ipswich, and surrounding suburbs, Australia Post typically delivers within one to two business days after dispatch, meaning total time from order to delivery is usually three to six business days. Regional Queensland locations including Gold Coast, Sunshine Coast, Toowoomba, Cairns, and coastal areas typically receive deliveries within two to four business days after dispatch. Interstate shipments to Sydney, Melbourne, Adelaide, Perth, and other major cities generally arrive within three to five business days after dispatch. Remote areas may require additional delivery time depending on Australia Post schedules for those regions. Unlike laptop batteries, portable speakers have no special shipping restrictions, allowing for standard air freight to all Australian destinations. All orders include tracking numbers provided via email once dispatched, allowing you to monitor delivery progress through the Australia Post website or app. For customers who want their speaker immediately, our Forest Lake retail location offers same-day pickup during business hours.
