❓ Frequently Asked Questions
How does the auto sleep/wake function work with this case?
The auto sleep/wake function works through built-in magnets in the front cover that communicate with magnetic sensors in your iPad. When you close the front cover over the screen, these magnets trigger the iPad's sleep mode, turning off the display and locking the device to conserve battery power. Opening the cover activates the wake function, automatically turning on the display so you can begin using your iPad immediately without pressing any buttons. This feature is identical to how Apple's official Smart Covers work, as the iPad 10th generation and iPad (2025) both include the magnetic sensor array that detects compatible covers. The magnetic alignment is precisely positioned to ensure reliable activation every time you open or close the case. This functionality significantly extends your iPad's battery life by ensuring the display doesn't remain on when the cover is closed and you're not using the device. The magnets used are strong enough to keep the cover securely closed during transport but allow easy one-handed opening when you want to use your iPad. This smart feature is built into the case design and requires no setup or configuration on your iPad.
What are the advantages of the three-layer construction?
The three-layer construction combines different materials to provide comprehensive protection that no single material could achieve alone. The hard polycarbonate (PC) inner shell creates a rigid frame that maintains structural integrity and distributes impact forces across a larger area rather than concentrating them at the point of impact. This layer also provides precise fitment, holding your iPad securely in place with accurate cutouts for all ports and buttons. The soft thermoplastic polyurethane (TPU) outer shell wraps around the PC frame, providing shock absorption through its flexible, rubber-like properties. When your iPad experiences a drop or impact, the TPU compresses and absorbs the energy, preventing it from transferring to the device. The TPU layer also provides excellent grip, reducing the likelihood of drops in the first place. The premium PU leather front cover adds the third layer of protection for the screen side, with built-in lint lining that prevents scratches and dust accumulation when closed. This layer also enables the tri-fold stand functionality and houses the magnets for auto sleep/wake. Together, these three layers create a protection system that handles different types of damage threats effectively.
How does the tri-fold stand work and what angles does it support?
The tri-fold stand design uses the PU leather front cover, which is constructed with three connected panels that fold in specific ways to create stable viewing angles. When you want to use the stand, you fold the cover back and arrange the panels to prop up your iPad at your preferred angle. The primary viewing angle is ideal for watching movies, TV shows, or video calls, positioning the screen at approximately 60-70 degrees for comfortable viewing from a seated position. A secondary typing angle positions the iPad at a lower angle, around 30-40 degrees, which is more comfortable for on-screen keyboard use or Apple Pencil work on a desk surface. The magnetic strips within the cover help hold the folded panels in their positions, preventing the stand from collapsing during use. Unlike single-angle stands, the tri-fold design offers flexibility to adjust your viewing experience based on your sitting position, desk height, or lighting conditions. The stand functionality works equally well on desks, tables, airplane tray tables, or any flat surface. The folding mechanism is designed for durability, maintaining its shape and magnetic hold strength through thousands of fold cycles during the product's lifespan.
Is this case suitable for children who frequently drop tablets?
Yes, this Armor Shockproof case is specifically designed to handle the kind of rough treatment that comes with children using tablets. The rugged construction with its combination of hard PC inner shell and shock-absorbing TPU outer shell provides substantial drop protection that guards against the inevitable accidents that occur when kids handle electronic devices. The raised edges around the screen create a protective lip that prevents direct screen contact if the iPad lands face-down on flat surfaces. Corner reinforcement provides additional protection at these vulnerable impact points where drops commonly cause damage. The materials used are durable enough to withstand repeated drops, bumps, and general rough handling without degrading or cracking over time. The TPU outer layer provides excellent grip that makes the iPad easier for small hands to hold securely, reducing the frequency of accidental drops. The closed front cover protects the screen during transport and storage, preventing scratches from toys, keys, or other objects in bags. While the case provides excellent everyday protection, it's important to note that no case can guarantee protection against all possible damage scenarios, particularly extreme drops onto hard surfaces or pointed objects. The case significantly reduces damage risk for typical household accidents.
Why doesn't this case include a built-in screen protector?
This case intentionally omits a built-in screen protector to preserve the original screen touch experience and display quality of your iPad. Built-in plastic screen protectors, while providing additional protection, often reduce touch sensitivity, create visual distortion, add thickness that interferes with Apple Pencil precision, and can develop bubbles or scratches that impair visibility. The iPad's display features advanced technologies including high pixel density, accurate color reproduction, and responsive multi-touch that are optimized for direct finger and Apple Pencil contact. Adding a permanent plastic layer between your finger and the screen inevitably compromises these qualities to some degree. Instead of a built-in screen protector, this case relies on the soft lint lining inside the front cover to protect the screen when closed. When the cover is shut, the lint material rests against the screen surface, preventing scratches and dust accumulation during transport or storage. For users who prefer screen protection during active use, this case is fully compatible with separately applied tempered glass screen protectors, which offer superior clarity and touch response compared to plastic built-in options while still allowing the front cover to close properly.
Does this case work with Apple Pencil?
Yes, this case is compatible with Apple Pencil use on iPad 10th generation and iPad (2025). Since the case doesn't include a built-in screen protector, Apple Pencil can make direct contact with the iPad's screen, maintaining full pressure sensitivity, tilt recognition, and palm rejection functionality for drawing, note-taking, and document annotation. The case's raised screen edges are designed not to interfere with edge-to-edge stylus work. However, it's important to note the Apple Pencil charging and pairing situation for iPad 10th generation specifically. The iPad 10th gen uses USB-C and is compatible with Apple Pencil (1st generation) but requires a USB-C to Apple Pencil adapter for pairing and charging since the 1st gen Pencil has a Lightning connector. The case doesn't include Apple Pencil storage or attachment points, so you'll need to store your Pencil separately or use an adhesive holder accessory. The iPad (2025) may have different Apple Pencil compatibility depending on its design. When using the tri-fold stand at the typing angle, the iPad is positioned appropriately for comfortable Apple Pencil work on a desk surface. The screen remains fully accessible for stylus input from any angle.
What is the difference between TPU and silicone case materials?
TPU (Thermoplastic Polyurethane) and silicone are both flexible materials used in device cases, but they have distinct properties that affect performance and durability. TPU is a polymer that combines the flexibility of rubber with the durability of hard plastic, offering excellent shock absorption while maintaining its shape over time. TPU is more resistant to oils, greases, and environmental factors, meaning it won't yellow, become sticky, or degrade as quickly as silicone when exposed to sunlight, heat, or skin oils from handling. TPU provides better scratch resistance on the case itself and offers superior tear strength, so it won't rip or split at stress points during extended use. Silicone, while softer to the touch, tends to attract dust and lint, becomes slippery when wet, and can stretch out of shape over time. The TPU outer shell on this case maintains consistent grip properties whether your hands are dry or slightly moist, and it cleans easily with a damp cloth. The material is also thinner than equivalent-strength silicone, allowing for a slimmer overall case profile while providing the same level of shock protection. For these reasons, TPU is generally considered the superior material for protective tablet cases designed for long-term everyday use.
Can I see the Apple logo through the back of this case?
Yes, the back cover of this case features a design element that allows the Apple logo on your iPad to remain visible. This aesthetic choice preserves the premium brand identity of your iPad while still providing comprehensive protection. Many iPad owners prefer cases that don't completely obscure the Apple logo, as the logo is part of the device's visual appeal and indicates the quality and brand of the tablet within. The case design incorporates this visibility without compromising the protective coverage around the logo area. The surrounding back panel provides the same three-layer protection as the rest of the case, ensuring the overall structural integrity and drop protection remain consistent. This feature is particularly appreciated by professionals who use their iPads in business settings where the Apple branding conveys quality and reliability. It also helps with device identification in households, schools, or offices where multiple tablets may be present. The logo visibility is achieved through careful design of the back panel rather than cutting a hole that would reduce protection, maintaining the case's shockproof qualities while allowing this visual element to show through.
How do I clean and maintain this case?
Cleaning and maintaining this case is straightforward due to the durable materials used in its construction. For routine cleaning, wipe down the TPU outer shell and PU leather cover with a slightly damp microfiber cloth to remove dust, fingerprints, and light soiling. The TPU material resists stains and doesn't absorb liquids, so most surface marks wipe away easily. For more thorough cleaning, you can use a mild soap solution (dish soap diluted in water) applied with a soft cloth, then wipe with a clean damp cloth to remove soap residue and allow to air dry. The PU leather cover can be cleaned similarly, though you should avoid saturating it with water. For the lint-lined interior that contacts your iPad screen, use a dry microfiber cloth or soft brush to remove dust particles – avoid using liquids on this surface as it could affect the soft material. Do not use harsh chemicals, alcohol-based cleaners, or abrasive materials on any part of the case, as these can damage the PU leather finish, degrade the TPU material, or harm the lint lining. With regular cleaning every few weeks and proper handling, this case will maintain its appearance and protective properties throughout its useful life.
How long does shipping take to Brisbane and other Australian locations?
This Armor Shockproof Smart Flip Case ships from our Brisbane warehouse in Forest Lake with a standard two to four business day dispatch timeframe after order confirmation and payment processing. For Brisbane metro area customers including Forest Lake, Inala, Richlands, Darra, Springfield, Ipswich, and surrounding suburbs, Australia Post typically delivers within one to two business days after dispatch, meaning total time from order to delivery is usually three to six business days. Regional Queensland locations including Gold Coast, Sunshine Coast, Toowoomba, Cairns, and coastal areas typically receive deliveries within two to four business days after dispatch. Interstate shipments to Sydney, Melbourne, Adelaide, Perth, and other major cities generally arrive within three to five business days after dispatch. Remote areas may require additional delivery time depending on Australia Post schedules for those regions. All orders include tracking numbers provided via email once dispatched, allowing you to monitor delivery progress through the Australia Post website or app. For customers needing immediate protection for their new iPad, our Forest Lake retail location offers same-day pickup during business hours where you can purchase and take your case home right away.
