iPad Pro 11 & 12.9 USB-C Charging Port Flex Cable — Pull-A Silver
This is a USB-C charging port flex cable. The grade is Pull-A. Pull-A means it is pulled from a working device. Each part is tested before dispatch. The colour is Silver. It matches the white USB-C port. It fits the iPad Pro 11-inch 2018 and 2020. It also fits the iPad Pro 12.9-inch 2018 and 2020. The OEM part reference is 821-01478. It restores charging, USB-C data and video out. It carries a 12-month warranty.
Signs You Need A New Charging Port
These faults all point to a failed USB-C port.
The iPad ignores the cable and stays flat.
The plug wobbles or falls out of the socket.
The charge crawls up even on a fast charger.
A computer no longer sees the iPad on cable.
A monitor or dock gets no picture from USB-C.
Power drops unless the cable sits at an angle.
Backed By A 12-Month Warranty
This Pull-A charging port flex is covered for 12 months against defects.
Brisbane Technical Hub
Based locally at Shop 3A, 152 Woogaroo St, Forest Lake QLD 4078. Bench fitting available over the counter.
Genuine Apple Part
A real Apple flex, pulled from a working iPad and bench tested. Not a cheap clone.
Reliable Dispatch
Orders ship in 2-4 business days from Forest Lake. Tracked Australia Post on every order. Australia-wide delivery.
Parts Only — Professional Fitting Advised
This is the charging port part on its own. The iPad Pro swap needs screen removal and pro tools. Book our Forest Lake bench for fitting.
What Does Pull-A Grade Mean?
Pull-A means the part is pulled from a working device. It is a real Apple flex. It is not new. It is not a cheap clone.
Genuine Apple Flex
This is a real Apple port. It gives correct charging, data and video.
Pulled From Working iPad
It is removed with care from a working device. It is not scrap salvage.
Tested Before Dispatch
Each flex is bench checked for charge and data before it ships.
Honest Labelling
We call it Pull-A. It is not sold as a brand-new sealed part.
Confirm It Is The Port First
Run these checks before you order the part.
- The same cable and charger work on another device.
- The plug feels loose or wobbly in the socket.
- The iPad charges only when the cable sits at an angle.
- Cleaning lint from the port makes no difference.
- A computer no longer sees the iPad over cable.
- A second known-good cable still fails to charge.
- The iPad still powers on from another charger sometimes.
- Battery health in settings still reads normal.
Install Notes — Read Before Fitting
- Screen removal is required to reach the port.
- Strong adhesive holds the display. Use gentle heat to soften it.
- The display is glued and fragile. It cracks under uneven pressure.
- Protect the Face ID flex. It sits near the top edge.
- Disconnect the battery first to protect the board.
- Use an anti-static strap during the whole repair.
- Route the new flex exactly like the old one sat.
- Re-seal the display with fresh adhesive after fitting.
This is an advanced repair. Book our Forest Lake bench if you are unsure.
Tools You Will Need
Softens the display adhesive before you lift.
Lift the large glass display evenly.
Slide around the edges to cut the adhesive.
Removes the inner bracket and shield screws.
Unclips flex connectors without a spark.
Re-seals the display after fitting.
Full Specifications
Compatibility — Fits and Does Not Fit
Check your model in Settings, General, About, before you order.
iPad Pro 11 (2021/2022) and 12.9 (2021/2022) — these use a different flex cable.
iPad Pro 12.9 1st and 2nd Gen (2015/2017) — these use a Lightning port, not USB-C.
Space Gray iPad Pro models — order the black port to match the frame colour.
Browse our full parts range for other iPad models.
Pull-A Genuine vs Cheap Clone
A real Apple port with correct charging and data.
Supports USB-C video out and fast data.
Bench tested and backed by a 12-month warranty.
An aftermarket copy that may drop data or video.
The plug can seat loosely and cut out.
Life is often short and untested.
Book A Bench Fitting In-Store
Shop 3A, 152 Woogaroo St, Forest Lake QLD 4078.
Local Forest Lake bench for iPad Pro port swaps.
Real Apple flex, bench inspected before dispatch.
Tracked dispatch in 2-4 business days, Australia-wide.
Shipping & Delivery
- Dispatch: Orders ship in 2-4 business days from Forest Lake QLD.
- Brisbane Metro: Usually 1-2 days after dispatch.
- Sydney & Melbourne: Usually 3-5 days after dispatch.
- Perth & Regional: Usually 5-8 days after dispatch.
- Tracking: A tracked Australia Post number is sent on dispatch.
- Pickup: Click and collect from Shop 3A, 152 Woogaroo St, Forest Lake QLD 4078.
Pay your way — Afterpay and Klarna available at checkout.
Frequently Asked Questions
Browse More Repair Parts
Explore parts, flex cables, and repair tools in the full range.
Pay your way — Afterpay and Klarna available at checkout.
JPC Mobile — iPad Repair Parts Specialist, Forest Lake Brisbane
Pull-A iPad Pro charging ports dispatched from Forest Lake QLD. Australia-wide tracked shipping.
Available online and in-store at Shop 3A, 152 Woogaroo St, Forest Lake QLD 4078.
Payment Options
We offer multiple convenient payment options for your repairs and accessories purchases. Pay with cash, debit/credit card, or interest-free Buy Now Pay Later options.
Shipping & Processing Information
Processing Time
All orders require 2-4 business days for processing, regardless of shipping method.
This includes order verification, picking, packing and preparation for dispatch.
You will receive tracking information for all shipped orders and notification when pickup orders are ready for collection.
Shipping Methods
Standard: 3-7 business days in transit after processing
Express: 1-2 business days in transit after processing
Express shipping only affects delivery time once dispatched, not processing time.
Express shipping does not expedite the 2-4 business day processing time.