❓ Frequently Asked Questions
What makes the Soundcore Space One different from other noise-cancelling headphones?
The Anker Soundcore Space One headphones distinguish themselves in the crowded noise-cancelling headphone market through a combination of advanced technology and exceptional value. The most significant differentiator is the adaptive active noise cancelling system that can reduce ambient noise by up to ninety-eight percent, which represents twice the noise reduction capability of Soundcore's previous Life Q30 headphones. This adaptive system continuously monitors your environment and automatically adjusts the noise cancellation intensity to provide optimal performance whether you are in a quiet office, a noisy cafe, or on public transport. The headphones feature forty millimetre custom dynamic drivers that support LDAC codec for Hi-Res wireless audio, delivering three times more audio detail than standard Bluetooth codecs. This level of audio quality is typically found in headphones costing significantly more. The five-level adjustable transparency mode is another standout feature, allowing you to precisely control how much environmental sound you want to hear without removing the headphones. This is particularly useful for situations like airport announcements or quick conversations. The combination of forty hours of battery life with ANC enabled, or fifty-five hours without, ensures you can use these headphones for extended periods without worrying about recharging. Bluetooth 5.3 with multipoint connection allows simultaneous connection to two devices, making it seamless to switch between your laptop and phone.
How does the adaptive noise cancelling technology actually work?
The adaptive noise cancelling technology in the Soundcore Space One uses three external microphones combined with sophisticated AI algorithms to analyse and respond to your acoustic environment in real-time. The system works by detecting incoming sound waves through the microphones, then generating inverse sound waves through the headphone drivers that effectively cancel out the ambient noise before it reaches your ears. What makes this system adaptive rather than static is its ability to continuously sample the environment and adjust its noise cancellation profile accordingly. In a quiet environment, the system applies less aggressive noise cancellation to preserve battery life and avoid the pressure sensation some users experience with strong ANC. When the system detects louder environments such as aeroplane cabin noise, busy streets, or crowded offices, it automatically increases the cancellation intensity to maintain your listening experience. The AI algorithm is particularly effective at targeting voice frequencies, which are often the most distracting type of ambient noise, achieving twice the voice reduction compared to earlier Soundcore models. This technology also helps detect sound leakage from the headphones themselves and adjusts to ensure the ANC remains effective even as the headphone fit changes slightly during use. The result is consistent noise reduction that adapts to your changing environment without requiring manual adjustment.
What devices can I connect these headphones to and how does multipoint work?
The Soundcore Space One headphones are compatible with virtually any Bluetooth-enabled device, including iPhones, Android smartphones, tablets, laptops, desktop computers, gaming consoles, and smart TVs. The headphones use Bluetooth 5.3, which is the latest generation of Bluetooth technology offering improved connection stability, lower latency, and better power efficiency compared to older Bluetooth versions. The multipoint connection feature allows you to connect the headphones to two devices simultaneously, which is incredibly useful for modern workflows. For example, you can have the headphones connected to your work laptop and your personal phone at the same time. When a call comes in on your phone, the audio automatically switches from your laptop to your phone, and when the call ends, it seamlessly returns to your laptop audio. This eliminates the frustrating process of disconnecting and reconnecting between devices throughout your day. Additionally, these headphones include a 3.5 millimetre auxiliary cable for wired connection to devices that do not support Bluetooth or for situations where you want to conserve battery. The wired connection also enables Hi-Res audio playback on compatible devices and allows use on aeroplanes where some airlines require wired headphones. Android users can take full advantage of LDAC codec support for the highest quality wireless audio transmission.
How comfortable are these headphones for extended wearing sessions?
The Soundcore Space One headphones are specifically designed for extended wearing comfort, making them ideal for long flights, full workdays, or extended study sessions. The ear cups feature eight-degree rotation capability that allows them to adjust to the unique shape of each individual's head and ears, ensuring even pressure distribution and preventing the discomfort that can occur with rigid, non-adjustable designs. The ear cushions are made from soft, plush memory foam covered in protein leather material that is gentle against the skin and reduces heat buildup during prolonged use. The integrated headband design distributes weight evenly across the top of your head rather than creating pressure points, which is a common complaint with cheaper headphones. At approximately two hundred and fifty-nine grams, the headphones are lightweight enough to wear for hours without causing neck fatigue, yet substantial enough to feel premium and durable. The over-ear design completely encompasses most ear sizes, creating a passive noise isolation seal that also prevents the ear cups from pressing directly on your ears. Many users report comfortably wearing these headphones for eight or more hours during long-haul flights or workdays. The combination of ergonomic design, quality materials, and thoughtful weight distribution makes these headphones suitable for all-day use without the discomfort often associated with noise-cancelling headphones.
What is the five-level transparency mode and when would I use it?
The five-level transparency mode is a feature that allows you to control exactly how much ambient sound passes through the headphones to your ears while still wearing them. Unlike simply turning off noise cancellation, transparency mode actively uses the microphones to capture environmental sounds and plays them through the headphone drivers along with your audio, giving you awareness of your surroundings without removing the headphones. Having five discrete levels means you can fine-tune this experience to your exact preference and situation. At the lowest transparency level, you hear just a hint of the outside world, useful when you want to maintain focus but remain slightly aware of your environment. At the highest level, it feels almost like you are not wearing headphones at all, perfect for quick conversations or when you need to hear important announcements clearly. This feature is particularly valuable for urban commuters who need to hear traffic and announcements, office workers who want to be available for quick questions from colleagues, parents who want to enjoy music while remaining alert to their children, and travellers navigating airports where missing announcements could mean missing flights. Some users keep transparency mode at a medium level throughout the day as their default setting, only switching to full noise cancellation when they need deep focus. The Space One also includes a quick-access feature where covering the left ear cup instantly activates transparency mode.
How is the call quality and can I use these for video conferencing?
The Soundcore Space One headphones excel at call quality and are well-suited for professional video conferencing, casual phone calls, and virtual meetings. The headphones feature three microphones equipped with an AI-powered noise reduction algorithm specifically designed for voice communication. This system identifies and isolates your voice while actively suppressing background noise, ensuring that the person on the other end of the call hears you clearly regardless of your environment. Whether you are taking calls from a busy cafe, a home office with family in the background, or a noisy co-working space, the microphone system works to deliver clear, professional-quality voice transmission. The microphones are strategically positioned to capture your voice from the optimal angle while minimising pickup of sounds from other directions. During video conferences on platforms like Zoom, Microsoft Teams, or Google Meet, the headphones provide clear audio in both directions, making them a practical tool for remote work and hybrid office situations. The forty-hour battery life with ANC means you can rely on these headphones for a full work week of calls without worrying about running out of power mid-meeting. The multipoint connection feature is particularly useful for professionals who take calls on their phone while also participating in computer-based video conferences, allowing seamless switching between devices as needed throughout the workday.
What is LDAC and Hi-Res Audio support and why does it matter?
LDAC is a high-resolution wireless audio codec developed by Sony that allows Bluetooth audio transmission at up to 990 kilobits per second, compared to standard Bluetooth SBC codec which maxes out at 328 kilobits per second. This means LDAC can transmit approximately three times more audio data wirelessly, resulting in significantly improved sound quality that approaches wired connection quality. Hi-Res Audio certification indicates that the headphones are capable of reproducing audio frequencies beyond the standard sixteen-bit, forty-four point one kilohertz CD quality, capturing more detail in recordings and providing a more accurate reproduction of the original studio recording. The forty-millimetre custom dynamic drivers in the Space One are engineered to handle this expanded frequency range and deliver the nuanced detail that Hi-Res content provides. For listeners who stream music from services offering high-resolution content such as Apple Music, Amazon Music HD, Tidal, or Qobuz, the LDAC support ensures you are hearing these premium recordings as intended rather than having them compressed down to standard Bluetooth quality. Android users benefit most from LDAC as it is natively supported, though iPhone users can still enjoy excellent audio quality through the included auxiliary cable for wired Hi-Res playback. The practical benefit is richer, more detailed music with better instrument separation, clearer vocals, and more dynamic range in the sound.
How long does the battery really last and how fast does it charge?
The Soundcore Space One headphones deliver exceptional battery life that exceeds most competitors in this category. With active noise cancellation enabled, the headphones provide up to forty hours of continuous playback, which translates to roughly a full work week of eight-hour days without needing to recharge. With ANC disabled, battery life extends to an impressive fifty-five hours, making these some of the longest-lasting noise-cancelling headphones available. These figures are based on moderate volume levels and may vary slightly depending on your specific usage patterns, volume preferences, and whether you use features like transparency mode extensively. Real-world testing by independent reviewers has confirmed that these battery estimates are accurate and sometimes conservative. For charging, the headphones use a standard USB-C connection, making it easy to find compatible cables and chargers. The fast charging capability allows you to get four hours of playback from just five minutes of charging, which is incredibly useful when you need to use the headphones urgently but forgot to charge them. A full charge takes approximately two hours using a standard USB charger. The combination of exceptional battery life and fast charging means you rarely need to think about battery management with these headphones, as they can go days or even weeks between charges depending on your usage.
What is TCO Certification and why is sustainability important for headphones?
TCO Certification is an independent sustainability certification for IT products developed by TCO Development, a Swedish organisation that sets rigorous standards for environmental and social responsibility in electronics manufacturing. The Soundcore Space One headphones carrying this certification means they meet stringent criteria across multiple categories including responsible manufacturing practices, reduced use of hazardous substances, extended product lifespan design, and ethical labour standards throughout the supply chain. This certification matters because consumer electronics, including headphones, contribute significantly to electronic waste and environmental impact through their manufacturing processes and eventual disposal. By choosing TCO-certified products, consumers support manufacturers who prioritise reducing their environmental footprint and commit to more sustainable practices. The certification requires that products be designed for durability and repairability, reducing the frequency of replacement and the associated environmental impact. It also mandates compliance with chemical safety standards, ensuring that harmful substances are minimised in the product and its packaging. For environmentally conscious consumers in Australia, this certification provides third-party verification that the Space One headphones represent a more sustainable choice compared to non-certified alternatives. As climate awareness grows, supporting brands that invest in sustainability certification demonstrates consumer demand for responsible manufacturing practices.
What are the shipping options and warranty coverage in Australia?
JPC Mobile Accessories dispatches all Anker Soundcore Space One headphone orders from our Brisbane warehouse within two to four business days of order placement, ensuring Australian customers receive their purchase faster than ordering from international retailers. We maintain stock of both colour variants in Black and White for immediate availability. Standard shipping delivers within five to seven business days to most Australian addresses, which is our most economical shipping option suitable for non-urgent orders. Express shipping provides delivery within two to three business days to major Australian cities including Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, Canberra, and Brisbane metropolitan areas. Brisbane and surrounding area customers often receive orders within one to two business days after dispatch. For customers in the Forest Lake and Greater Brisbane area, local pickup is available from our retail location at Shop 3a, 152 Woogaroo Street, Forest Lake QLD 4078, with orders typically ready within two hours during business hours. The Soundcore Space One headphones come with a full two-year manufacturer warranty from Anker, covering defects in materials and workmanship. This warranty provides peace of mind that your investment is protected. All orders include tracking information so you can monitor delivery progress. For any questions about availability, shipping, or warranty matters, contact us at 0480 039 913.