❓ Frequently Asked Questions
What exactly is included with this LCD panel and what is NOT included?
This product includes ONLY the BQ7 LCD display panel with its pre-attached flex cable - this is the internal screen component that produces the visual image you see on your iPad. The LCD flex cable is already installed on the panel and connects directly to your iPad's logic board. What is NOT included is critically important to understand: the digitizer (touch screen glass that detects your finger touches) is not part of this product and must either be transferred from your original iPad or purchased separately. The digitizer is the glass layer that sits on top of the LCD and contains the capacitive touch sensors - without it, your iPad will display images but will not respond to touch input whatsoever. Additionally, adhesive strips for reassembling the iPad after repair are not included and must be purchased separately or you can use quality double-sided tape like TESA. Installation tools including heat gun, separation equipment, picks, and screwdrivers are also not included. This product is specifically designed for situations where only the LCD is damaged (showing dead pixels, lines, color issues, or backlight problems) but the digitizer glass remains intact and functional. If your touch screen glass is cracked or touch functionality is impaired, you need a complete LCD plus digitizer assembly instead of this LCD-only product.
How do I know if I need LCD only versus a complete LCD + Digitizer assembly?
Determining which part you need depends on carefully diagnosing what exactly is wrong with your iPad's screen. You need LCD only (this product) when: the display shows visible problems like dead pixels, horizontal or vertical lines across the screen, color distortion, backlight bleeding or uneven brightness, completely black screen despite iPad functioning normally, or discolored patches on the display - but the glass surface is physically intact with no cracks and touch input still works correctly in all areas of the screen. You need a complete LCD plus digitizer assembly when: the glass is visibly cracked, shattered, or chipped, touch input doesn't register in some or all areas of the screen, the touch responds incorrectly or with ghost touches, or both display issues AND touch problems exist simultaneously. A helpful test is to carefully examine the glass surface for any cracks (even hairline fractures) and test touch responsiveness across the entire screen using a drawing app. If the glass is damaged in any way, attempting LCD-only replacement is inadvisable because the separation process will likely shatter the cracked digitizer further. When in doubt, contact JPC Mobile at 0480 039 913 with a description of your iPad's symptoms and we can help recommend the correct part for your specific repair situation.
Why is LCD-only replacement more difficult than full assembly replacement?
LCD-only replacement requires an additional complex step that full assembly replacement avoids: separating the existing digitizer from the damaged LCD without destroying the digitizer in the process. In modern iPads, the LCD and digitizer are bonded together using optically clear adhesive (OCA) or liquid optically clear adhesive (LOCA), creating what appears to be a single fused unit. To reuse the original digitizer with a new LCD, technicians must carefully heat the assembly to soften the adhesive, then use specialized separation wires or thin blades to slowly work between the LCD and digitizer layers without cracking the thin glass digitizer or damaging its delicate flex cables. This process requires specific equipment including separation machines or controlled heat sources, polarizer removal tools, and often bubble-removing autoclaves for proper rebonding. The rebonding process itself introduces additional complexity - the new LCD must be perfectly aligned with the salvaged digitizer using fresh OCA adhesive, then pressed and cured properly to avoid air bubbles, dust contamination, or misalignment. Each of these steps introduces failure points that don't exist with full assembly replacement where the LCD and digitizer come pre-bonded from the factory. Most repair shops charge premium labor rates for LCD-only repairs specifically because of this additional complexity and higher failure risk.
Will touch functionality work after installing this LCD panel?
Touch functionality depends entirely on the digitizer component, not the LCD panel itself. This LCD panel provides only the visual display - it has no touch sensors or touch-related circuitry whatsoever. For touch to work after your repair, you must successfully transfer your original digitizer from the damaged screen assembly and properly reconnect its flex cable to the iPad logic board. If your original digitizer is intact and functional, and you complete the separation, rebonding, and installation process correctly, touch functionality should work identically to before the repair. However, several factors can cause touch problems after LCD-only repair: digitizer flex cable damage during separation, improper rebonding creating air gaps that affect capacitive sensing, digitizer micro-cracks from the separation process that weren't visible initially, connector seating issues during reassembly, or static discharge damage during handling. Professional technicians test touch functionality extensively after LCD-only repairs, checking multi-touch response, edge detection, Apple Pencil compatibility (for supported iPads), and pressure sensitivity across the entire screen area. If touch issues occur after repair, the problem is almost certainly related to the digitizer or its installation rather than the LCD panel. The LCD panel itself has been pre-tested for display functionality before shipping but has no influence on touch capabilities.
Is this LCD compatible with True Tone and what calibration is needed?
Yes, this BQ7 LCD panel is hardware-compatible with True Tone functionality, but achieving working True Tone after installation requires proper calibration that cannot be done without specialized equipment. True Tone is Apple's technology that automatically adjusts display color temperature based on ambient lighting conditions, measured by sensors in the iPad. The calibration data that links your specific iPad's ambient light sensors to display output is stored on the original screen assembly, not the iPad itself. When you replace the LCD (or full screen assembly), this calibration data doesn't transfer automatically. To restore True Tone functionality, technicians need specialized programmer devices that can read the original screen's calibration data before removal and write it to the new screen after installation. Without this calibration transfer, True Tone will either not function or will display incorrectly. Many professional repair shops offer True Tone calibration as an additional service during screen repairs. If True Tone isn't calibrated, your iPad will still function normally in every other respect - you simply won't have the automatic color temperature adjustment feature, and the display will maintain consistent color regardless of ambient lighting. For many users this is barely noticeable, but photographers, designers, and users who frequently move between different lighting environments may prefer proper True Tone calibration.
What quality testing does the BQ7 LCD undergo before shipping?
Every BQ7 LCD panel undergoes comprehensive quality assurance testing before leaving our Brisbane warehouse to ensure professional repair technicians receive guaranteed-working components with zero dead-on-arrival units. The testing protocol includes dead pixel inspection where the entire display is checked at multiple color states (full white, full black, red, green, blue) to detect any non-functioning or stuck pixels across the 2360 x 1640 resolution display area. Backlight uniformity testing verifies even illumination across the entire screen with no dark spots, light bleeding at edges, or uneven brightness patches that would indicate backlight or diffuser layer defects. Color accuracy testing ensures the display reproduces colors correctly without tinting, oversaturation, or washed-out appearance compared to reference standards. The LCD flex cable connection is verified by connecting to test equipment and confirming proper data transmission without signal dropout or interference. Finally, visual inspection checks for any physical defects including scratches on the display surface, dents or damage to the LCD frame, or flex cable abnormalities. This pre-shipping testing means Brisbane repair shops can confidently schedule iPad repairs knowing their parts inventory contains verified-working components, eliminating the wasted time, customer satisfaction issues, and additional shipping costs that dead-on-arrival parts cause.
Can I attempt this repair myself or should I use a professional?
LCD-only iPad repairs are strongly recommended for professional repair technicians only and are not suitable for DIY attempts by consumers without specialized training and equipment. Unlike simple repairs like battery replacement or charging port cleaning, LCD-only screen repair requires mastery of the digitizer separation process which is the most technically demanding aspect of any screen repair. The separation process requires controlled heat application to soften OCA adhesive without overheating and damaging other components, precise manipulation of separation wires between extremely thin glass layers, and the ability to recognize and respond to problems before they cause irreversible damage. One mistake during separation can crack the digitizer (rendering your salvage attempt worthless and requiring expensive full assembly purchase anyway), damage the new LCD before installation, or cause flex cable failure that creates additional problems. Beyond separation, proper rebonding requires optical-grade cleanliness standards, correct adhesive application, and often specialized pressing/curing equipment to achieve bubble-free results. Most consumers attempting LCD-only repairs end up spending more money than professional repair would have cost after destroying parts through inexperience. If you're a consumer rather than a professional technician, we strongly recommend either taking your iPad to a qualified repair shop or purchasing a complete LCD plus digitizer assembly which significantly simplifies the installation process.
What is the difference between BQ7 quality and OEM Apple LCD?
BQ7 is a professional-grade aftermarket LCD manufacturer that produces replacement displays engineered to match original Apple specifications while offering significant cost savings compared to genuine OEM parts. The key differences relate to manufacturing source and pricing rather than fundamental quality for most repair applications. BQ7 LCDs match the original 2360 x 1640 resolution, 264 PPI pixel density, IPS technology, and overall visual performance specifications of Apple's factory displays. Color accuracy, viewing angles, and brightness levels are calibrated to closely replicate the original iPad viewing experience. The flex cable connectors are manufactured to OEM specifications ensuring direct compatibility with iPad logic boards without adapters or modifications. Where differences may exist: BQ7 uses their own quality control processes rather than Apple's, manufacturing tolerances may have slight variations, and the displays are produced in facilities separate from Apple's supply chain. For practical repair purposes, customers typically cannot distinguish between properly-installed BQ7 LCDs and original Apple displays during normal use. The primary advantage is cost - BQ7 professional-grade LCDs offer substantial savings compared to sourcing genuine Apple replacement parts, allowing repair shops to provide competitive pricing while maintaining healthy margins and offering customers affordable repair alternatives versus device replacement.
What warranty coverage applies to this LCD panel?
This BQ7 LCD panel includes 12 months warranty coverage from date of purchase, protecting professional repair technicians and their customers against manufacturing defects that become apparent during normal use. Warranty coverage includes: dead pixels or pixel clusters that develop after installation, backlight failure or uneven illumination not caused by physical damage, color reproduction defects or display tinting, flex cable connection failures under normal use, and any other manufacturing defects that affect display functionality. To qualify for warranty service, the LCD must be installed by qualified technicians following proper procedures, the iPad must not have physical damage, liquid damage, or modifications that could affect LCD function, and the original purchase must be verifiable through our order records. Warranty does not cover: damage during installation including cracked displays, torn flex cables, or connector damage, damage from improper heat application during digitizer separation or bonding, physical damage after installation including drops, impacts, or pressure damage, or modifications, unauthorized repairs, or use in devices other than specified compatible iPad models. Warranty claims should be directed to JPC Mobile Brisbane with your order details, description of the defect, and photos if applicable. Valid warranty claims receive replacement LCD panels shipped promptly to minimize repair shop downtime and customer wait times.
Why purchase iPad repair parts from JPC Mobile Brisbane?
Professional repair shops and technicians in Brisbane and across Australia benefit from purchasing iPad repair parts from JPC Mobile's local operation rather than importing from overseas suppliers or relying on variable-quality marketplace sellers. Our Brisbane warehouse at Shop 3a, 152 Woogaroo St, Forest Lake maintains ready stock of iPad repair components including this BQ7 LCD panel, enabling 2-4 business day dispatch across Australia with none of the 2-6 week delays, customs holds, or international shipping complications that offshore sourcing involves. Every LCD panel ships pre-tested for functionality, meaning your technicians don't waste time on dead-on-arrival parts that disrupt repair schedules and frustrate customers. For urgent repairs, local Brisbane technicians can arrange same-day pickup directly from our Forest Lake location. Our technical support team includes experienced iPad repair specialists who understand the unique challenges of LCD-only repairs versus full assembly replacement and can provide guidance on installation techniques, troubleshooting, and common issue resolution. Professional repair shops benefit from volume pricing discussions for regular orders, account management for repeat customers, and flexible ordering arrangements that support efficient business operations. Australian Consumer Law protection applies to your purchases, providing recourse if products don't meet reasonable expectations. Contact us at 0480 039 913 for iPad repair part inquiries, technical questions, or to discuss your repair shop's ongoing parts supply needs.
