❓ Frequently Asked Questions
Will this case fit my iPad 7, iPad 8, or iPad 9 and how do I identify my model?
This Mercury Fancy Diary case is designed to fit all three generations of 10.2-inch iPads: iPad 7 released in 2019, iPad 8 released in 2020, and iPad 9 released in 2021. These three iPad generations share identical external dimensions and button placements, which is why one case design fits all three. To identify which iPad you own, go to Settings, then General, then About, and look at the Model Name field which will display "iPad 7th Generation," "iPad 8th Generation," or "iPad 9th Generation." Alternatively, you can check the model number printed on the back of your iPad. iPad 7 models include A2197, A2198, and A2200. iPad 8 models include A2270, A2428, A2429, and A2430. iPad 9 models include A2602, A2603, A2604, and A2605. If your model number matches any of these, this case will fit perfectly. It is important to note that this case does not fit the newer iPad 10 which has a 10.9-inch screen and different design, nor does it fit iPad Air, iPad Pro, or iPad Mini models even if their screen sizes appear similar. The 10.2-inch measurement refers specifically to the screen diagonal of the iPad 7, 8, and 9 series, and these dimensions are different from other iPad lines. Before purchasing, confirming your exact model ensures you receive a case that fits properly.
What makes the two-tone colour options different from the solid black option?
The Mercury Fancy Diary case for iPad 7/8/9 is available in both solid and two-tone colour configurations, each offering a distinct aesthetic appeal. The solid Black option features a single uniform colour throughout the entire case exterior, providing a classic, professional appearance that suits formal settings and matches any style. This option is popular among business users and those who prefer understated elegance. The five two-tone options combine two complementary colours for a more dynamic, fashionable look. Hot Pink plus Navy pairs vibrant fuchsia with deep blue for a bold, eye-catching statement piece that appeals to those who want their accessories to stand out. Mint plus Navy combines fresh pastel green with navy for a contemporary, trendy appearance popular among younger users and fashion-conscious consumers. Navy plus Lime blends sophisticated navy with energetic lime green for a sporty, modern vibe that works well for active lifestyles. Purple plus Navy offers rich violet tones paired with navy for an elegant combination that feels luxurious yet approachable. Red plus Navy delivers confident red with deep blue for a classic colour combination reminiscent of quality leather goods. In two-tone designs, typically the front cover and back exterior feature the primary colour while the interior lining showcases the secondary colour, creating visual interest when the case is open.
How does the built-in media stand function and what angles does it support?
The Mercury Fancy Diary case features a built-in media stand that transforms your iPad into a hands-free entertainment or productivity device. The stand function works by folding back the front cover and using the case's construction to create a stable support angle. When you want to watch videos, make video calls, follow recipes, or use your iPad as a secondary display, simply open the case, fold the cover back on itself, and position your iPad in landscape orientation. The folded cover creates a triangular support structure that props your iPad at a comfortable viewing angle, typically around sixty to seventy degrees from horizontal. This angle is ideal for most viewing distances whether you are sitting at a desk, on a couch, or at a kitchen counter. The stand is stable enough for touch interactions like navigating menus, pausing videos, or tapping through content without the iPad tipping over. For extended typing sessions with an external Bluetooth keyboard, the stand angle positions the screen perfectly for comfortable viewing. Unlike cases with multiple rigid stand positions that require clicking into specific slots, the Fancy Diary's soft-fold approach is quick and intuitive. When finished, simply unfold the cover flat and close the magnetic clasp for transport. The stand works best on flat, stable surfaces for optimal stability.
Does the magnetic closure interfere with my iPad's functions or wireless signals?
No, the magnetic closure used in the Mercury Fancy Diary case is specifically designed to secure the cover closed without interfering with your iPad's functions, sensors, or wireless signals. Mercury has engineered the magnetic closure using appropriately sized and positioned magnets that provide sufficient holding force to keep the case closed during transport and daily handling, while being carefully calibrated to avoid any interference with your device's operation. Your WiFi connectivity will function normally with full signal strength. Bluetooth connections to accessories like keyboards, mice, Apple Pencil, and headphones remain unaffected. If your iPad has cellular capability, mobile data and phone functions work without degradation. GPS and location services operate accurately for navigation and location-based apps. The iPad's internal compass sensor, used by mapping applications and augmented reality features, is not affected by the case's magnetic closure. Apple designs its iPads to function alongside magnetic accessories, and the Fancy Diary's magnetic closure falls well within acceptable parameters for safe operation. The magnet is positioned on the outer edge of the front cover, away from the iPad's internal components and screen, further minimising any potential for interference. You can confidently use all your iPad's wireless features and sensors with this case installed and closed.
What level of protection does this case provide for drops, scratches, and daily wear?
The Mercury Fancy Diary case provides comprehensive everyday protection through its thoughtful combination of premium PU leather exterior and flexible TPU interior construction. The folio-style design offers full coverage for your iPad, completely enclosing both the front screen and back panel when the case is closed. This protects your device from scratches when stored in bags alongside other items like keys, notebooks, or other devices. The PU leather exterior is naturally resistant to minor scratches and scuffs, developing a pleasant patina over time rather than showing obvious damage marks. It also provides a degree of water resistance for minor spills and splashes, giving you time to wipe away moisture before it reaches your device. The flexible TPU inner shell serves as a shock absorber, protecting your iPad from impacts when accidentally dropped or knocked against hard surfaces. Unlike rigid plastic shells that can crack under impact, TPU flexes and disperses energy across its surface, reducing the force transmitted to your iPad. The raised edges around the screen create a buffer zone that prevents the display from making direct contact with flat surfaces if you place your iPad face-down. Similarly, raised corners provide standoff protection for the back panel. This case excels at protection for standard home, office, school, and travel environments, handling drops from desk height onto typical surfaces effectively.
Can I access all buttons, ports, cameras, and features with the case installed?
Yes, the Mercury Fancy Diary case features precise cutouts that provide complete access to all your iPad's buttons, ports, speakers, microphones, and cameras without requiring you to remove the case. This is essential for daily usability and demonstrates the quality of Mercury's case design. The power button on the top edge is easily accessible through a carefully positioned opening that allows comfortable pressing. The volume buttons are similarly exposed for quick adjustments while watching videos or listening to music. The Lightning port on iPad 7, 8, and 9 models has a generous cutout that accommodates various cable designs including those with slightly larger housings from third-party manufacturers. You can charge your iPad and connect accessories without any obstruction. The headphone jack, present on these iPad models, remains fully accessible for wired headphone users. The speaker grilles on your iPad align with corresponding openings in the case, ensuring full audio quality for media playback, video calls, and system sounds with no muffling or reduction in volume. The rear camera has a precisely shaped cutout allowing full photographic and video capability. The front-facing FaceTime camera is completely unobstructed when the cover is open for video calls and selfies. The microphones have clear pathways for voice recording and calls. The Smart Connector pins on the side remain accessible for keyboard accessories that use this interface.
What are the advantages of PU leather compared to genuine leather for tablet cases?
PU leather, which stands for polyurethane leather, is a high-quality synthetic material that offers several practical advantages over genuine animal leather for tablet cases. The Mercury Fancy Diary uses specially formulated PU leather optimised for durability and visual appeal. One significant advantage is consistency in quality and appearance. PU leather provides uniform colour saturation, texture, and finish across every unit produced, whereas genuine leather varies naturally between pieces due to inherent differences in animal hides. This means your Hot Pink or Navy case will match the colour you expect every time. Water and moisture resistance is notably better with PU leather. While genuine leather can stain, warp, or develop watermarks when exposed to liquids, quality PU leather resists moisture and can be wiped clean with a damp cloth. This makes it more practical for daily use where your iPad might encounter coffee spills, rain, or humid conditions. Maintenance is considerably simpler with PU leather. It does not require special leather conditioners, treatments, or careful storage to prevent drying and cracking that genuine leather demands. For consumers with ethical considerations, PU leather provides a leather-like aesthetic without using animal products. Cost efficiency is another benefit, as PU leather enables premium styling at more accessible price points than comparable genuine leather alternatives without sacrificing durability or appearance for everyday use.
How useful is the internal card and cash pocket for everyday activities?
The internal card and cash pocket is a practical feature that elevates the Mercury Fancy Diary beyond a simple protective case into a functional everyday accessory. The pocket is located on the inside of the front cover, easily accessible when you open the case. It is designed to hold several standard-sized cards securely without adding noticeable bulk to the overall case profile. Common practical uses include storing a credit or debit card for contactless payments when you are out with just your iPad, keeping an identification card or driver's licence accessible for age verification or identification purposes, storing a transit card for public transport access, holding business cards for networking situations at conferences or meetings, and keeping a small amount of folded cash for emergencies. The pocket is sized to accommodate standard credit card dimensions securely, with cards sitting flat against the cover interior. This prevents cards from falling out during normal use while allowing easy insertion and removal when needed. For students, having a student ID stored in the case proves convenient for campus access and library services. For professionals who use their iPad as their primary portable device, storing essential cards in the case means carrying one less item. Travellers appreciate the ability to store boarding passes, hotel key cards, or local transit cards conveniently. The pocket maintains its shape well over time without excessive stretching.
Why might colours look different in person compared to product photos online?
Colour variation between product images and actual products is a common occurrence in online shopping that affects all coloured items, including iPad cases. Several technical factors contribute to these differences, and understanding them helps set appropriate expectations. Monitor calibration varies significantly between devices. The same product image will appear different on an iPhone, a Windows laptop, a MacBook, and a desktop monitor because each screen has different colour temperature settings, brightness levels, contrast ratios, and colour accuracy capabilities. Two people viewing the same webpage might perceive noticeably different colours depending on their screen settings and hardware. Photography lighting conditions affect how colours are captured and displayed. Professional product photography uses controlled lighting to showcase products attractively, but this studio environment differs from the varied lighting conditions where you will actually use your product. The Mint colour photographed under cool studio lights might appear slightly different under warm home lighting or bright outdoor sunlight. Colour perception also varies between individuals. What one person describes as navy blue, another might perceive as dark blue or almost black. These subjective differences mean even perfect colour reproduction cannot guarantee identical perception for everyone. For these reasons, Mercury notes that actual product colours may vary slightly from online images. If you have strong colour preferences and want to verify colours before purchasing, Brisbane customers can visit JPC Mobile at Forest Lake to see cases in person.
What shipping options are available and how quickly will I receive my order?
JPC Mobile Accessories dispatches all Mercury Fancy Diary case orders from our Brisbane warehouse within two to four business days of order placement, ensuring Australian customers receive products faster than ordering from international sellers. We maintain stock of all six colour variants for immediate availability, so you will not experience delays waiting for specific colours to arrive from overseas suppliers. Standard shipping delivers within five to seven business days to most Australian addresses. This is our most economical shipping option, suitable for non-urgent orders or when combining multiple items to consolidate shipping costs. Express shipping provides delivery within two to three business days to major Australian cities including Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, Canberra, and Brisbane metropolitan areas. This option is ideal when you need your case quickly for an upcoming trip, gift, or event. Brisbane metropolitan area customers often receive orders within one to two business days after dispatch due to our local warehouse proximity in Forest Lake. For customers in the Forest Lake and Greater Brisbane area, we offer local pickup from our retail location at Shop 3a, 152 Woogaroo Street, Forest Lake QLD 4078. Pickup orders are typically ready within two hours during business hours, making this the fastest option for local customers who want their case immediately. All orders include tracking information so you can monitor delivery progress. Contact us at 0480 039 913 for specific availability questions or shipping enquiries to your location.
