❓ Frequently Asked Questions
What does PULL-A grade mean for rear housing?
PULL-A grade represents the highest quality classification for pulled iPhone housings in the repair industry. The PULL designation indicates this rear housing is an original Apple component that was carefully extracted from a working iPhone 13 device, not an aftermarket reproduction manufactured by a third party. The A grade classification means the housing is in near-perfect cosmetic condition with minimal to no visible scratches, dents, or wear marks that would be noticeable during normal use. Unlike aftermarket housings that may have slightly different colors, textures, or dimensional tolerances, PULL-A housings are genuine Apple parts with the authentic Pink finish, correct material quality, and precise fit. The housing includes the original Apple logo on the back panel. All included components like buttons, SIM tray, camera lens, wireless charging coil, and MagSafe magnets are tested for functionality before assembly. For customers wanting to maintain the original quality and appearance of their iPhone 13, PULL-A grade provides the closest experience to a brand-new device at a fraction of the replacement cost.
What components are included with this housing assembly?
This complete rear housing assembly comes with all essential components pre-installed to minimize the parts you need to transfer from your old housing. The housing frame itself includes the aluminum chassis and glass back panel in Pink color with the Apple logo. Pre-installed components include the power button and volume up/down buttons on the side, the button flex cable that connects these buttons to the logic board, button mounting brackets that hold everything in position, a color-matched SIM card tray with the waterproof gasket, the sapphire crystal rear camera lens cover that protects your camera sensors, the wireless charging coil for Qi wireless charging, the MagSafe magnet ring for magnetic accessory alignment, the loud speaker anti-dust mesh grille at the bottom, and the microphone anti-dust mesh. You will still need to transfer the display assembly, battery, logic board, rear cameras, front sensors and speakers, charging port assembly, and various flex cables and brackets from your original device. This housing saves significant time compared to a bare housing that requires transferring every small component.
Will MagSafe and wireless charging work with this housing?
Yes, this rear housing includes both the wireless charging coil and MagSafe magnet ring pre-installed, ensuring full functionality of both features after repair. The wireless charging coil is the copper induction coil on the inside of the back glass that receives power from Qi wireless chargers. It works with any Qi-compatible wireless charger, Apple MagSafe chargers, and third-party MagSafe-compatible chargers. The MagSafe magnet ring is the array of magnets around the wireless charging coil that provides the signature magnetic alignment and attachment for MagSafe accessories. After proper installation, your iPhone 13 will magnetically snap to MagSafe chargers for perfect alignment, attach securely to MagSafe cases and wallets, work with MagSafe battery packs, and support all other MagSafe accessories. The magnetic strength will be identical to the original housing because these are genuine Apple components pulled from working devices. If you currently have MagSafe issues due to a damaged housing, this replacement will restore full magnetic functionality.
Does this housing include the Apple logo?
Yes, this PULL-A grade rear housing includes the genuine Apple logo on the back glass panel. Because this is an original Apple housing pulled from a working device rather than an aftermarket reproduction, it features the authentic Apple logo as it appeared on the original iPhone 13. The logo is part of the glass panel itself, not a sticker or separate component. This is an important distinction from some aftermarket housings that may not include the logo or use inferior reproduction methods. For customers concerned about maintaining the authentic appearance of their iPhone, the presence of the genuine Apple logo is a key benefit of choosing PULL-A grade parts. The logo, combined with the authentic Pink color finish and Apple's original glass quality, means your repaired iPhone 13 will be visually indistinguishable from an undamaged device. The logo is protected under the glass surface and will not wear off or fade over time.
Why is professional installation recommended?
iPhone 13 rear housing replacement is one of the most complex iPhone repairs, requiring complete device disassembly and careful transfer of all internal components to the new housing. The process involves removing the display assembly without damaging the delicate flex cables, disconnecting and removing the battery safely, extracting the logic board with all its connected flex cables, removing the rear camera system without damaging the sensors, transferring the charging port and speaker assembly, moving the front camera and Face ID sensor array which is extremely sensitive, reinstalling dozens of different screw sizes in correct locations, properly routing all flex cables to avoid pinching, applying new adhesive for water resistance, and calibrating components that require pairing. Face ID is particularly sensitive and can be permanently disabled if the sensor array or its flex cable is damaged during transfer. The rear cameras must also be handled carefully to avoid dust contamination or sensor damage. Professional technicians have the proper tools, experience, and techniques to perform this repair successfully while minimizing risk to sensitive components.
Will this fix my cracked back glass?
Yes, this complete rear housing assembly is the proper solution for cracked or shattered back glass on your iPhone 13. Unlike earlier iPhone models where the back glass could sometimes be replaced separately with specialized laser equipment, the iPhone 13 back glass is permanently bonded to the aluminum frame, making housing replacement the standard repair method. This housing includes a new back glass panel in Pink that is free of cracks, chips, or scratches. The glass is the same quality as the original, featuring the same finish, color accuracy, and durability. Cracked back glass should be repaired promptly because the cracks can spread further over time, sharp edges can cause injury during handling, the cracks compromise water resistance allowing liquid damage, debris can enter through cracks and damage internal components, and the structural integrity of the device is weakened. After professional installation of this housing, your iPhone 13 will have a pristine back panel that looks and functions like new.
Is this compatible with iPhone 13 Pro or 13 mini?
No, this rear housing is specifically designed for the standard iPhone 13 only and is NOT compatible with iPhone 13 mini, iPhone 13 Pro, or iPhone 13 Pro Max. Each iPhone 13 model has a different housing design with unique dimensions and features. The iPhone 13 mini is physically smaller with a 5.4-inch display and correspondingly smaller housing. The iPhone 13 Pro has a different camera arrangement with three cameras instead of two, requiring a larger camera bump cutout, and uses stainless steel frame instead of aluminum. The iPhone 13 Pro Max is even larger with a 6.7-inch display. The internal component layouts, screw positions, and flex cable routing also differ between models. Using the wrong housing would result in components not fitting, cameras not aligning with cutouts, and the device not functioning properly. Before ordering, verify you have an iPhone 13 (standard model) by checking Settings then General then About on your device, or by checking the model number which should be A2633, A2482, A2631, A2634, or A2635.
What if I need a different color?
This listing is specifically for the Pink color housing. If your iPhone 13 is a different color, you need to order the matching color housing to maintain the original appearance. Apple released the iPhone 13 in six colors: Pink which is this listing featuring a soft rose pink shade, Starlight which is a warm silver-white color, Midnight which is a very dark navy blue that appears almost black, Blue which is a lighter sky blue, (PRODUCT)RED which is a vibrant red, and Green which was released later as a spring color. Using a different color housing than your original is technically possible since the internal dimensions are identical across all colors, but the result would be a two-tone device if your display frame is a different color, or you would need to also replace the display assembly to match. Most customers prefer to match their original color. Check our store for other iPhone 13 rear housing color options. If you are unsure of your current color, check the original box, compare to Apple's official color images, or visit an Apple Store for verification.
What does the 12-month warranty cover?
Our 12-month warranty covers manufacturing defects and functionality issues with the housing and its pre-installed components. Covered issues include defects in the housing frame or glass that were not visible upon receipt, malfunctioning side buttons, button flex cable failures, defective wireless charging coil, weak or non-functional MagSafe magnets, improperly installed camera lens, and SIM tray issues. The warranty covers these components as they arrive from us. It does not cover damage caused during or after installation including cracks, bends, or scratches from installation handling, damage from improper installation technique, subsequent drops or impacts after installation, or cosmetic wear from normal use. The warranty also does not cover transferred components from your original device such as display, battery, cameras, or logic board. To make a warranty claim, you need proof of purchase, documentation of the issue, and evidence the housing was installed by a qualified technician. Professional installation is strongly recommended both for successful repair and warranty protection.
How long does Australian shipping take?
This iPhone 13 rear housing ships from our Brisbane warehouse in Forest Lake with standard dispatch within two to four business days after order confirmation and payment processing. Brisbane metro customers including suburbs like Forest Lake, Inala, Richlands, Springfield, Ipswich, and surrounding areas typically receive orders within three to six business days via Australia Post with full tracking provided. Regional Queensland locations including Gold Coast, Sunshine Coast, Toowoomba, Cairns, and Townsville usually receive deliveries within four to seven business days. Interstate shipments to Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, and Canberra metro areas arrive within five to eight business days with tracking visibility throughout the delivery journey. Express shipping options are available for urgent repairs requiring faster delivery within two to three business days to major metropolitan areas. Brisbane local pickup is available at our Forest Lake store at Shop 3a, 152 Woogaroo Street for same-day collection during business hours if stock is available. All housings are carefully packaged with protective materials to prevent damage during transit.
