❓ Frequently Asked Questions
What makes the Mercury Fancy Diary case different from other iPad cases?
The Mercury Fancy Diary case stands apart from typical iPad cases through its combination of premium materials, thoughtful functionality, and elegant diary-style design. While many iPad cases focus solely on protection, the Fancy Diary offers a complete package that enhances how you use your device. The exterior features special PU leather that mimics the look and feel of a luxury diary or planner, giving your iPad a sophisticated appearance suitable for both professional settings and personal use. Unlike rigid plastic cases, the PU leather develops a pleasant patina over time while remaining resistant to scratches and scuffs. The interior uses flexible TPU thermoplastic polyurethane that cradles your iPad securely without the brittleness of hard plastic. This material absorbs shock from drops and impacts while making it easy to insert and remove your device. The diary-style folio design provides full coverage protection, wrapping around your iPad completely when closed. This protects both the screen and back from scratches when stored in bags alongside other items. The integrated magnetic clasp keeps the cover closed securely during transport without requiring clips or straps that can break. Perhaps most importantly, the Fancy Diary includes practical features like the internal card pocket and convertible media stand that typical protective cases lack, making it genuinely useful for daily activities.
How does the convertible media stand function work?
The convertible media stand is one of the most practical features of the Mercury Fancy Diary case, transforming your iPad into a hands-free entertainment or productivity device. The stand function works by folding back the front cover and using the magnetic closure strip to hold it at a stable angle. When you want to watch videos, participate in video calls, follow recipes in the kitchen, or use your iPad as a secondary monitor, simply open the case, fold the cover back on itself, and position your iPad in landscape orientation. The folded cover creates a triangular support that props your iPad at a comfortable viewing angle, typically around sixty to seventy degrees which is ideal for most viewing distances. The design is stable enough for typing on the screen or tapping through content without the iPad tipping over. For extended typing sessions with a Bluetooth keyboard, the stand angle positions the screen perfectly for comfortable viewing while you type on a separate keyboard. Unlike cases with multiple rigid stand positions that can be fiddly to adjust, the Fancy Diary's soft-fold approach is quick and intuitive. Simply fold and position without clicking into slots or adjusting hinges. When finished, unfold the cover flat and close the magnetic clasp for transport. The stand function works best on flat, stable surfaces like desks, tables, or kitchen counters.
Will this case fit my iPad model and which colours are available?
This Mercury Fancy Diary case is designed specifically for the iPad 10 with 10.9-inch display, released in 2022, which is the 10th generation iPad. Apple model numbers for compatible devices include A2696, A2757, and A2777. It is essential to verify your iPad model before purchasing because tablet cases are precisely fitted to each device's dimensions, button placements, and camera positions. This case will not fit iPad Air models, iPad Pro models, iPad Mini models, or older iPad generations even if they have similar screen sizes. To check your iPad model, go to Settings, then General, then About, and look at the Model Name field. The case is available in five stylish colour options to match your personal preference. Navy offers a classic, sophisticated deep blue that works well in professional settings and pairs nicely with business attire. Mint provides a fresh, contemporary pastel green that appeals to those who prefer lighter, trendy colours. Hot Pink makes a bold fashion statement with its vibrant fuchsia tone, popular among those who want their accessories to stand out. Black is the timeless neutral choice that matches everything and hides wear well over time. Red delivers a confident, energetic look that combines classic appeal with modern vibrancy. Each colour features the same premium PU leather construction and full functionality.
Does the magnetic clasp affect my iPad's functions or signal reception?
No, the magnetic clasp used in the Mercury Fancy Diary case is specifically designed to secure the cover closed without interfering with your iPad's functions or signal reception. This is an important consideration because magnets can potentially affect electronic devices if they are too strong or positioned incorrectly. The clasp uses a small, precisely positioned magnet that provides just enough holding force to keep the cover closed during transport and handling, while being weak enough to avoid any interference with your iPad's sensors, wireless connectivity, or storage. Your WiFi, Bluetooth, cellular signal if applicable, and GPS will all function normally with the case installed and closed. The magnetic clasp also does not affect the iPad's compass sensor or any apps that rely on magnetic field detection. Apple designs iPads to work alongside common magnetic accessories, and the Fancy Diary's clasp falls well within acceptable parameters. Additionally, the magnet does not pose any risk to credit cards or other magnetic stripe items stored in the internal card pocket, as the magnetic field is very localised to the clasp area. You can safely store cards without worrying about demagnetisation. The clasp is positioned on the outer edge of the cover, away from the iPad's screen and internal components, further ensuring no interference occurs.
How much protection does this case provide against drops and scratches?
The Mercury Fancy Diary provides comprehensive everyday protection through its combination of premium PU leather exterior and flexible TPU interior construction. The folio design means your iPad is fully enclosed when the case is closed, protecting both the front screen and back panel from scratches when stored in bags, backpacks, or on surfaces alongside other items like keys, pens, or other devices. The PU leather exterior is naturally resistant to minor scratches and scuffs, and it develops a pleasant patina over time rather than showing damage. The flexible TPU inner shell absorbs shock from accidental drops and impacts. Unlike rigid plastic cases that can crack upon impact, TPU flexes and disperses energy across its surface. The raised edges around the screen provide a buffer zone that prevents the display from making direct contact with flat surfaces if you place your iPad face-down. Similarly, raised corners provide standoff protection for the back panel. While the Fancy Diary excels at everyday protection including drops from desk height onto carpet or wood floors, it is not designed as a rugged heavy-duty case for extreme conditions like construction sites or outdoor adventures. For standard home, office, and travel use, it provides excellent protection while maintaining a slim, elegant profile that does not add excessive bulk.
Can I access all buttons, ports, and cameras with the case installed?
Yes, the Mercury Fancy Diary case features precise cutouts that provide complete access to all your iPad's buttons, ports, speakers, and cameras without requiring you to remove the case. This is essential for daily usability and is a hallmark of quality case design. The power button and volume buttons are easily accessible through carefully positioned openings that allow comfortable pressing without stretching or awkward finger positions. The USB-C charging port has a generous cutout that accommodates various cable designs including those with slightly larger housings. You can charge your iPad and connect accessories like keyboards, hubs, or external storage without any obstruction. The speaker grilles on your iPad 10 align with corresponding openings in the case, ensuring full audio quality for media playback, video calls, and system sounds. There is no muffling or reduction in volume that sometimes occurs with poorly designed cases. The rear camera cutout is precisely shaped to match the iPad 10's camera module, allowing full photographic and video recording capability. The front-facing camera used for FaceTime and selfies is completely unobstructed when the cover is open. Even the microphones have clear pathways for voice recording and calls. The Smart Connector on the iPad 10 remains accessible for those who use keyboard accessories that connect through this interface.
What is the difference between PU leather and genuine leather for iPad cases?
PU leather, which stands for polyurethane leather, is a high-quality synthetic material that offers several practical advantages over genuine animal leather for device cases. The Mercury Fancy Diary uses special PU leather specifically formulated for durability and aesthetic appeal. One significant advantage is consistency. PU leather provides uniform colour, texture, and quality across every unit produced, whereas genuine leather varies naturally between pieces. This means your Navy or Hot Pink Fancy Diary will match the colour you expect every time. Durability is another factor. Quality PU leather like that used in Mercury products resists water and moisture better than genuine leather, which can stain or warp when exposed to liquids. This makes it more practical for daily use where your iPad might encounter coffee spills, rain, or humid conditions. Maintenance is simpler with PU leather. It can be wiped clean with a damp cloth without requiring special leather conditioners or treatments. It does not dry out or crack in the way that genuine leather can if neglected. Ethical considerations also matter to many consumers, and PU leather provides a leather-like aesthetic without using animal products. Cost-wise, PU leather enables premium styling at more accessible price points than genuine leather alternatives. The special PU leather in the Fancy Diary is designed to develop a pleasant patina over time while maintaining its protective properties.
How practical is the internal card pocket for everyday use?
The internal card pocket is one of the features that elevates the Mercury Fancy Diary beyond a simple protective case into a genuinely functional accessory. The pocket is located on the inside of the front cover, easily accessible when you open the case. It is designed to hold several cards comfortably. Common uses include storing a credit or debit card for contactless payments when you are out with just your iPad, keeping an identification card or transit pass accessible, storing business cards for networking events, or holding small paper items like receipts, notes, or tickets. The pocket is sized to fit standard credit card dimensions securely without cards falling out during normal use. The cards sit flat against the cover interior, adding minimal bulk to the overall case thickness. For those who use their iPad as their primary portable device, having essential cards stored in the case means one less item to carry. Students find it useful for keeping ID cards accessible during lectures. Business users appreciate having business cards ready for impromptu networking. Frequent travellers can store boarding passes or hotel key cards conveniently. The pocket construction maintains its shape well over time without stretching excessively even with regular card insertion and removal. This practical feature embodies the Fancy Diary's philosophy of combining style with genuine everyday utility.
Why might the actual product colour vary from what I see online?
Colour variation between product images and actual products is a common occurrence in online shopping that applies to all coloured items, not just iPad cases. Several technical factors contribute to these differences. Monitor calibration varies significantly between devices. The same product image will appear differently on an iPhone, a Windows laptop, a MacBook, and a desktop monitor because each screen has different colour temperature settings, brightness levels, and colour accuracy. Two people viewing the same webpage might perceive quite different colours. Photography lighting also affects how colours appear in images. Professional product photography typically uses controlled lighting to showcase products attractively, but this controlled environment differs from the varied lighting conditions where you will actually use the product. The Navy colour in a photography studio might appear slightly different under your living room lights or in outdoor daylight. Individual colour perception varies between people. What one person describes as mint green, another might see as aqua or seafoam. This subjective element means even perfect colour reproduction cannot guarantee everyone perceives colours identically. For these reasons, Mercury notes that actual product colours may vary slightly from images. If you have strong colour preferences, viewing products in person when possible provides the most accurate representation. At JPC Mobile, Brisbane customers can visit our Forest Lake location to see colours firsthand before purchasing.
What are the shipping options and how quickly can I receive this case?
JPC Mobile Accessories dispatches all Mercury Fancy Diary case orders from our Brisbane warehouse within two to four business days of order placement, ensuring Australian customers receive products quickly compared to international sellers shipping from overseas. We stock all five colour variants for immediate availability. Standard shipping delivers within five to seven business days to most Australian addresses and is our most economical option, suitable for non-urgent orders or when combining multiple items to consolidate shipping costs. Express shipping provides delivery within two to three business days to major Australian cities including Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, Canberra, and Brisbane metropolitan areas, ideal when you need your case quickly for an upcoming trip or event. Brisbane metropolitan area customers often receive orders within one to two business days after dispatch due to our local warehouse location in Forest Lake. For customers in the Forest Lake and Greater Brisbane area, we offer local pickup from our retail location at Shop 3a, 152 Woogaroo Street, Forest Lake QLD 4078, with orders typically ready within two hours during business hours for same-day collection. This is the fastest option for local customers who want their case immediately. All orders include tracking information so you can monitor delivery progress from dispatch to doorstep. Contact us at 0480 039 913 for questions about specific colour availability or shipping to your location.
