❓ Frequently Asked Questions
What does "PULL-A Diagnosable" mean for this camera module?
PULL-A Diagnosable represents the highest quality standard for pulled iPhone camera parts. The PULL designation indicates this is an original Apple OEM camera module that was carefully extracted from a working iPhone 15 Pro Max device, not an aftermarket reproduction. The A grade classification means the camera is in near-perfect condition with no visible damage, scratches on lens elements, dust contamination, or functional degradation. The Diagnosable aspect is critical and sets this apart from standard pulled parts. Before shipping, each camera module undergoes comprehensive diagnostic testing using professional equipment that verifies all three camera lenses function correctly (48MP main, 12MP telephoto, 12MP ultra wide), autofocus systems work properly, optical image stabilization operates smoothly, and the module communicates correctly with iOS. This testing process identifies any defects before the part reaches customers, significantly reducing DOA (Dead on Arrival) rates and failed repairs. For professional technicians, diagnosable parts mean confident repairs with minimal callbacks.
What camera specifications does this replacement include?
This complete rear camera module includes the entire iPhone 15 Pro Max triple camera system as originally designed by Apple. The main camera features a 48 megapixel sensor with an f/1.78 aperture and 24mm equivalent focal length, capable of capturing extraordinary detail and excellent low-light performance. The telephoto camera offers a 12 megapixel sensor with 5x optical zoom (120mm equivalent) and f/2.8 aperture, featuring the tetraprism design unique to the Pro Max model that enables this extended zoom range while maintaining a compact camera bump. The ultra wide camera provides 12 megapixels with 13mm equivalent focal length and f/2.2 aperture, supporting macro photography down to 2 centimeters. All three cameras support sensor-shift optical image stabilization, Photonic Engine processing, ProRAW capture, and ProRes video recording up to 4K at 60 frames per second. Night mode, Deep Fusion, Smart HDR 5, and Cinematic mode are all fully functional with this replacement module when properly installed.
Why is professional installation recommended for camera replacement?
iPhone 15 Pro Max rear camera replacement is classified as an advanced repair requiring specialized skills and equipment beyond typical consumer-level DIY repairs. The camera module connects to the logic board via extremely delicate flex cables that can be easily damaged by inexperienced handling. Installation requires complete device disassembly including removing the display, battery, logic board, and numerous small components, each with specific reassembly requirements. The repair requires specialized tools including pentalobe and tri-point screwdrivers, precision spudgers, suction cups, anti-static equipment, and potentially a heat source for adhesive softening. Proper calibration and connector seating is essential for all camera functions to work correctly including autofocus, optical image stabilization, and inter-lens switching. Misalignment during installation can cause focus issues, OIS problems, or intermittent camera failures. For warranty coverage and reliable results, we strongly recommend professional installation by certified technicians. JPC Mobile offers professional camera replacement services in Brisbane.
What camera issues indicate the rear camera needs replacement?
Several symptoms indicate your iPhone 15 Pro Max rear camera may need replacement. Black screen when opening the camera app, despite the front camera working normally, typically indicates rear camera hardware failure. Persistent blurry photos even after cleaning the lens, particularly if autofocus seems non-functional, suggests the autofocus mechanism or sensor has failed. Error messages stating "Camera failed" or "Unable to use camera" that persist after software resets indicate hardware-level failure. Problems with specific lenses like the telephoto not engaging at higher zoom levels while other cameras work can indicate partial module failure. Visible physical damage to camera lenses from drops or impacts, water damage causing condensation or corrosion inside the lens elements, or rattling sounds from damaged optical image stabilization mechanisms all require camera replacement. Video recording failures, flickering during capture, or purple or green tinting in images can also indicate sensor damage requiring replacement. If software troubleshooting including restoring iOS does not resolve camera issues, hardware replacement is typically necessary.
Is this camera compatible with all iPhone 15 Pro Max color variants?
Yes, this PULL-A Diagnosable rear camera module is compatible with all iPhone 15 Pro Max models regardless of color variant (Natural Titanium, Blue Titanium, White Titanium, or Black Titanium) and storage capacity (256GB, 512GB, or 1TB). The camera module itself is identical across all iPhone 15 Pro Max variants since Apple uses the same camera hardware internally regardless of external frame color. This camera fits all model numbers including A2849 sold in the United States, A3105 for Canada, A3106 for mainland China, and A3108 for international markets including Australia. Before purchasing, verify you have an iPhone 15 Pro Max specifically, not the smaller iPhone 15 Pro which uses a different camera system with 3x telephoto instead of 5x. Check your model by going to Settings, then General, then About, and looking at the Model Number field. Tap the field to toggle between part number (M prefix) and model identifier (A prefix). The A-number confirms your device model for compatibility verification.
How is each camera module tested before shipping?
Every PULL-A Diagnosable camera module undergoes comprehensive testing before being approved for sale. The diagnostic testing process begins during extraction where technicians carefully remove the camera from donor devices, inspecting for any physical damage, scratched lenses, dust contamination, or connector damage that would disqualify the part. Functional testing then verifies each of the three camera lenses individually. The 48MP main camera is tested for image clarity, autofocus responsiveness, and optical image stabilization function. The 12MP 5x telephoto is verified for proper zoom engagement and stabilization at extended focal length. The 12MP ultra wide is tested for edge sharpness and macro focusing capability. Video recording is tested across multiple resolutions and frame rates. Inter-lens switching during zoom is verified for smooth handoff without glitches. The module's electrical connections are inspected under magnification to verify connector integrity. Only cameras passing all diagnostic criteria receive PULL-A classification and our 12-month warranty backing.
Will iOS display any warnings after installing this camera?
Apple's newer iOS versions may display a notification in Settings indicating the camera is not an Apple genuine part, as Apple tracks original components by serial number matching. This notification appears in Settings under About section and does not affect camera functionality. Unlike some other components, rear camera replacement on iPhone 15 Pro Max does not trigger the same restrictive warning messages that appear with some other part replacements. All camera features should function normally including all three lenses, autofocus, optical image stabilization, ProRAW, ProRes video, Cinematic mode, Night mode, Portrait mode, and all computational photography features. The camera will integrate with iOS camera software including third-party camera applications. Because this is an OEM Apple camera module pulled from another iPhone 15 Pro Max rather than an aftermarket reproduction, image quality and functionality match the original factory camera specifications. Professional installation ensures proper connector seating for reliable operation.
Do you offer bulk pricing for repair shops?
Yes, JPC Mobile offers volume discounts for professional repair shops and technicians who purchase iPhone camera modules and other repair parts regularly. Our B2B pricing structure provides significant savings on bulk orders of iPhone 15 Pro Max cameras and other professional repair components. Volume discounts typically start at three to five units depending on the part category, with larger discounts for higher quantities. We also offer repair shop accounts with net payment terms for established businesses with credit approval. Benefits include priority stock allocation when supplies are limited, dedicated technical support, and advance notice of new product availability. Contact us directly at 0480 039 913 or email info@jpcmobile.com.au to discuss your repair shop's volume requirements and set up a wholesale account. We supply repair shops throughout Australia with fast shipping from our Brisbane warehouse and can accommodate regular standing orders for shops with predictable demand patterns.
What does the 12-month warranty cover?
Our 12-month warranty covers manufacturing and functionality defects in the PULL-A Diagnosable camera module. Covered issues include autofocus failure, optical image stabilization malfunction, individual lens failures, connector defects, and image quality degradation not caused by physical damage. The warranty also covers DOA (Dead on Arrival) situations where the camera does not function upon professional installation. The warranty begins from date of purchase and covers the camera module itself, not installation labor costs. To make a warranty claim, you must provide proof of purchase, documentation of the issue such as sample images showing defects or diagnostic screenshots, and confirmation the camera was installed by a qualified technician. The warranty does not cover physical damage from drops or impacts, liquid damage or corrosion, damage caused by improper installation techniques, or cosmetic wear on lens glass. For professional installers, we recommend testing the camera before final device reassembly to identify any issues within the immediate return window.
How long does Australian shipping take?
This iPhone 15 Pro Max rear camera module ships from our Brisbane warehouse in Forest Lake with standard dispatch within two to four business days after order confirmation. Brisbane metro customers including Forest Lake, Inala, Richlands, Springfield, and Ipswich typically receive orders within three to six business days via Australia Post with full tracking. Regional Queensland locations including Gold Coast, Sunshine Coast, Toowoomba, Cairns, and Townsville receive deliveries within four to seven business days. Interstate shipments to Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, and Canberra arrive within five to eight business days with tracking visibility throughout. Express shipping options are available for urgent repairs requiring delivery within two to three business days to major metropolitan areas. Brisbane local pickup is available at our Forest Lake store at Shop 3a, 152 Woogaroo Street for same-day collection during business hours. Camera modules are carefully packaged with anti-static protection to prevent damage during transit.
