❓ Frequently Asked Questions
What components are included in this rear housing assembly?
This iPhone 12 rear housing assembly with small parts includes everything needed for a complete back housing replacement except internal components. The main housing is the aluminum frame with the glass back panel in black, which forms the structural foundation of the phone. Pre-installed side buttons include the volume up, volume down, and power/side button, all color-matched to the black housing. The button flex cable is already connected to the buttons, providing the electrical connection to the motherboard. A metal button bracket secures everything in place. The matching black SIM card tray is included for holding your nano-SIM card. The rear camera lens cover made of sapphire crystal glass protects the camera sensors and is already installed in the camera cutout. For charging, the Qi wireless charging coil is pre-installed on the inside of the housing, along with the MagSafe magnet ring that provides alignment for MagSafe accessories. The loud speaker anti-dust mesh and microphone anti-dust mesh are also pre-installed to protect those components from debris. This comprehensive assembly eliminates the need to transfer most small parts from your old housing.
What components need to be transferred from my old iPhone?
While this housing assembly includes many pre-installed small parts, several key components must be transferred from your original iPhone 12 to complete the repair. The logic board (motherboard) containing all your data and paired components must be carefully removed and installed in the new housing. The battery must be transferred, though many technicians recommend installing a new battery during housing replacement since the phone is already fully disassembled. The display assembly including the screen, Touch ID sensors if applicable, and all display flex cables must be reconnected to the new housing. The rear camera modules need to be carefully removed and reinstalled. The Lightning connector assembly with the charging port, microphone, and antenna connections must be transferred. The Taptic Engine for haptic feedback needs to be moved over. Various antennas throughout the device may need transferring depending on the specific configuration. Internal brackets and shields should be transferred or replaced. This extensive component transfer is why professional installation is strongly recommended, as improper handling can damage these sensitive parts.
Why is professional installation required for housing replacement?
Professional installation is required for iPhone 12 rear housing replacement because this is one of the most complex repairs possible on a smartphone, requiring complete disassembly of the entire device. Every internal component must be removed from the old housing and transferred to the new one, which involves disconnecting and reconnecting dozens of delicate flex cables, removing adhesive-secured components like the battery, and handling sensitive electronics that can be damaged by static electricity or improper technique. The display assembly must be carefully separated without cracking the screen or damaging the OLED panel. The motherboard contains all device pairing information and must be handled with extreme care. Many screws of different sizes must be tracked and returned to their exact locations. After reassembly, the waterproof seal must be properly restored using new adhesive gaskets. Professional technicians have specialized tools including precision screwdrivers, spudgers, suction cups, heat sources for adhesive, and ESD-safe equipment. They also have experience identifying potential issues before they cause damage. A failed DIY housing replacement can result in a non-functional device or damage to expensive components like the motherboard or display.
What does PULL-A grade mean for housing assemblies?
PULL-A grade indicates this rear housing assembly has been carefully harvested from a working iPhone 12 donor device and has been graded as "A" quality, meaning it's in excellent condition. In the phone parts industry, pulled housings come from devices that were traded in, recycled, or had internal issues unrelated to the housing itself. For example, an iPhone 12 with a failed motherboard might have a perfect housing that can be salvaged and reused. The grading process involves thorough inspection of the housing for structural integrity, checking the aluminum frame for bends or dents, examining the glass back panel for cracks or chips, and verifying all pre-installed small parts function correctly. PULL-A grade housing may have very minor cosmetic wear that doesn't affect functionality, such as light scratches that are barely visible. The advantage of PULL-A housing over brand new aftermarket options is that pulled parts are genuine Apple components with the same materials, fit, and finish as original equipment. All small parts including the button flex, wireless charging coil, and MagSafe magnet have been tested to ensure proper function before the housing is listed for sale.
Will MagSafe and wireless charging work after housing replacement?
Yes, both MagSafe and standard Qi wireless charging will work after installing this rear housing assembly because both the wireless charging coil and MagSafe magnet ring are pre-installed. The wireless charging coil is positioned on the inside of the glass back panel and receives power from Qi-compatible wireless chargers through electromagnetic induction. The MagSafe magnet ring, which is a circular array of magnets surrounding the charging coil, provides the magnetic alignment that makes MagSafe accessories snap into place perfectly centered over the charging coil. This magnetic alignment ensures optimal charging efficiency with MagSafe chargers capable of delivering up to fifteen watts of power. Standard Qi wireless chargers will work at their rated speed, typically up to seven point five watts. The MagSafe magnet also enables magnetic mounting in car holders, wallet attachment, and other MagSafe accessories. During professional installation, the technician will ensure the wireless charging assembly connects properly to the motherboard. After replacement, your iPhone 12 should charge wirelessly exactly as it did before, with full MagSafe accessory compatibility. If wireless charging doesn't work after installation, it typically indicates a connection issue that needs troubleshooting.
Is this housing compatible with other iPhone 12 models?
No, this rear housing assembly is specifically designed for the standard iPhone 12 only and is not compatible with iPhone 12 Mini, iPhone 12 Pro, or iPhone 12 Pro Max. While all four models in the iPhone 12 family share similar design language with flat edges and were released together in 2020, they have significantly different physical dimensions and internal layouts. The iPhone 12 Mini is smaller overall with a different battery size and component arrangement. The iPhone 12 Pro and Pro Max have different camera configurations with three lenses instead of two, requiring different camera cutout sizes and positions. The Pro Max is physically larger than the standard iPhone 12. The internal mounting points, flex cable routing, and component positions differ between models, making the housings incompatible even if they appear similar externally. Additionally, this specific housing is the black color variant and would only be appropriate for iPhones originally sold in black. Using an incompatible housing would result in components not fitting properly, connections not aligning correctly, and potentially damage to transferred parts. Always verify your exact iPhone model number before ordering.
Will my iPhone still be water resistant after housing replacement?
Water resistance after housing replacement depends entirely on the quality of the reassembly process and whether proper waterproof sealing is applied. The iPhone 12's original IP68 water resistance rating is achieved through a combination of adhesive gaskets around the display, rubber seals around buttons and ports, and precise engineering tolerances. When the housing is replaced, the original display adhesive seal is broken and must be replaced with new waterproof adhesive during reassembly. Professional technicians use replacement adhesive gaskets specifically designed to restore the water-resistant seal between the display and housing. However, it's important to understand that even with proper technique and materials, the replacement may not achieve the same level of water resistance as the original factory assembly. Apple's IP68 rating is tested under controlled laboratory conditions with specialized equipment. Most third-party repairs cannot guarantee the same rating. After housing replacement, it's advisable to treat your iPhone as if it has reduced water resistance and avoid intentional water exposure. If water resistance is critical to your use case, discuss sealing options with your repair technician.
Why is housing replacement better than just fixing the back glass?
Housing replacement is often preferred over back glass-only repair for iPhone 12 because of the way Apple designed the device. The back glass on iPhone 12 is not a separate replaceable component like a screen protector. Instead, it's permanently fused to the aluminum frame using industrial adhesive and a laser welding process during manufacturing. Removing just the back glass without damaging the frame is extremely difficult and requires specialized laser equipment that most repair shops don't have. Attempts to remove the glass with heat and prying tools often result in damage to the wireless charging coil, frame warping, or incomplete glass removal with shards remaining. Complete housing replacement, while more complex, provides a cleaner result with a perfect new back panel, new button components, and all the small parts in guaranteed working condition. It's also the opportunity to address any frame damage like dents or bends that might have occurred alongside the glass crack. For these reasons, most professional repair technicians recommend complete housing replacement as the more reliable solution for cracked iPhone 12 back glass.
What does the 12-month warranty cover for this housing?
The 12-month warranty on the rear housing with small parts assembly covers manufacturing defects and component failures in the supplied parts that occur under normal use conditions. Covered issues include failures of pre-installed components such as the button flex cable, wireless charging coil, or MagSafe magnet that stop functioning due to defects. Structural issues with the housing frame or glass panel that weren't caused by physical damage are covered. Problems with the SIM card tray, camera lens cover, or anti-dust meshes that were present at time of shipping are covered. The warranty requires that the housing was installed by a qualified technician using proper tools and techniques, and that the device was used normally without physical damage, liquid exposure, or tampering after installation. The warranty does not cover physical damage from drops, impacts, or pressure applied after installation. It does not cover scratches, dents, or cosmetic damage from normal wear. Damage to components transferred from your original device, such as the motherboard, display, or battery, is not covered as these are not part of the new housing assembly. Installation errors or damage occurring during the repair process are also not covered.
How long does shipping take to Brisbane and other Australian locations?
The rear housing with small parts assembly ships from our Brisbane warehouse in Forest Lake with a standard two to four business day dispatch timeframe after order confirmation and payment processing. For Brisbane metro area customers including Forest Lake, Inala, Richlands, Darra, Springfield, Ipswich, and surrounding suburbs, Australia Post typically delivers within one to two business days after dispatch, meaning total time from order to delivery is usually three to six business days. Regional Queensland locations including Gold Coast, Sunshine Coast, Toowoomba, Cairns, and coastal areas typically receive deliveries within two to four business days after dispatch. Interstate shipments to Sydney, Melbourne, Adelaide, Perth, and other major cities generally arrive within three to five business days after dispatch. Remote areas may require additional delivery time depending on Australia Post schedules for those regions. All orders include tracking numbers provided via email once dispatched, allowing you to monitor delivery progress. For repair shops and technicians who need housings immediately, our Forest Lake retail location offers same-day pickup during business hours. We also offer professional iPhone 12 housing replacement service for customers who prefer to have the complete installation done by our qualified technicians.
