❓ Frequently Asked Questions
What is the BQ7 quality grade and why does it matter for camera lens glass?
The BQ7 quality grade represents a superior tier of aftermarket camera lens glass that meets stringent manufacturing standards for optical clarity, dimensional accuracy, and material composition. This grading system helps professional technicians and consumers understand exactly what level of quality they are receiving when purchasing replacement parts. BQ7 camera lens glass is manufactured using premium transparent glass materials that closely match the optical properties of the original Apple camera lens, ensuring that light passes through without distortion, colour shifting, or clarity loss. The "superior transparent glass" designation means the material has been refined to eliminate impurities that could cause haziness, rainbow effects, or interference with the camera's advanced computational photography systems. Accurate sizing is critical for camera lens glass because even microscopic variations can affect how the lens seats within the camera module housing, potentially allowing dust ingress or causing alignment issues that degrade photo quality. BQ7 glass is precision-cut using computer-controlled manufacturing processes that ensure exact dimensional compliance with Apple's specifications. For iPhone 13 Pro and Pro Max users who rely on their device's exceptional camera capabilities, using quality-graded replacement parts like BQ7 ensures that after repair, the camera system performs as closely as possible to its original factory specifications.
How do I know if my iPhone 13 Pro camera lens glass needs replacement?
There are several telltale signs that indicate your iPhone 13 Pro or 13 Pro Max camera lens glass requires replacement. The most obvious indicator is visible physical damage such as cracks, chips, or shattered glass over one or more camera lenses. Even small cracks can progressively worsen and allow dust, moisture, and debris to enter the camera module, potentially causing more serious internal damage over time. Scratches on the camera lens glass are another common issue, particularly deep scratches that catch light and create visible artefacts in photographs, appearing as bright spots, haze, or lens flare in situations where these effects should not occur. If your photos consistently appear blurry, foggy, or have reduced clarity compared to when your phone was new, damaged lens glass is often the culprit. The iPhone 13 Pro's advanced camera system relies on pristine optical paths to deliver its renowned image quality, and even minor lens damage can significantly impact performance. Sometimes damage is subtle and not immediately visible to the naked eye. Try taking photos in various lighting conditions and compare them to reference images or older photos from the same camera. If you notice consistent quality degradation, particularly affecting one specific lens in the triple-camera array, inspect that lens closely with good lighting and magnification if available.
Is this camera lens glass compatible with both iPhone 13 Pro and 13 Pro Max?
Yes, this BQ7 camera lens glass is fully compatible with both iPhone 13 Pro and iPhone 13 Pro Max models. Despite the size difference between these two devices, Apple designed the camera lens glass components to be identical across both models. The iPhone 13 Pro and 13 Pro Max share the same advanced triple-camera system featuring a 77mm telephoto lens, a wide lens, and an ultra-wide lens, all protected by the same camera lens glass configuration. The compatible model numbers for iPhone 13 Pro include A2638, A2483, and A2636, while iPhone 13 Pro Max model numbers include A2643, A2484, A2641, A2644, and A2645. Before purchasing, you can verify your specific iPhone model by going to Settings, then General, then About, where you will find the Model Number field. It is important to note that this camera lens glass is not compatible with the standard iPhone 13 or iPhone 13 Mini, which have a different dual-camera configuration with correspondingly different lens glass design. Attempting to use Pro/Pro Max camera lens glass on non-Pro models will result in improper fit and function. Similarly, this part is not compatible with iPhone 14 series or earlier iPhone generations, as each model year features unique camera module designs.
Can I install this camera lens glass myself or do I need professional help?
While it is technically possible to replace iPhone 13 Pro camera lens glass yourself, professional installation is strongly recommended for several important reasons. Camera lens glass replacement is considered an advanced repair that requires careful attention to detail, proper tools, and experience working with delicate smartphone components. The procedure involves removing the old damaged glass without disturbing the underlying camera module, thoroughly cleaning the surface to remove any adhesive residue and debris, precisely positioning the new lens glass, and applying the included adhesive sticker to create a dust-proof seal. Any contamination such as fingerprints, dust particles, or fibres trapped under the new lens glass will cause visible spots or haziness in every photo taken afterward. The iPhone 13 Pro's camera bump area is precision-engineered, and improper installation can result in lens glass that sits incorrectly, creating gaps that allow moisture and dust ingress or pressure points that could crack the new glass. Professional technicians have controlled environments, proper lighting, and specialised tools designed specifically for this type of repair. They also have experience handling the delicate adhesive application process that ensures a watertight seal. Additionally, professional installation typically includes warranty coverage on both the parts and labour, whereas DIY installation means you bear all responsibility for the outcome.
What does the included adhesive sticker do and is it necessary for installation?
The included adhesive sticker is an essential component for proper camera lens glass installation and should never be omitted or substituted. This pre-cut adhesive is specifically designed to match the exact shape and dimensions of the iPhone 13 Pro and Pro Max camera lens glass, ensuring complete coverage around the perimeter for a secure bond. The adhesive serves multiple critical functions beyond simply holding the glass in place. It creates a dust-tight and moisture-resistant seal between the camera lens glass and the camera bump housing, preventing environmental contamination from reaching the sensitive camera sensors and optical elements beneath. Without proper adhesive application, even invisible dust particles can enter the camera module and appear as dark spots in photographs. The adhesive also provides cushioning that absorbs minor impacts, helping protect the lens glass from cracking due to everyday bumps and drops. It maintains the structural integrity of the camera bump assembly by ensuring the glass cannot shift or move during normal use. The pre-cut design ensures consistent adhesive thickness around the entire perimeter, which is important because uneven adhesive can cause the lens glass to sit at an angle, potentially affecting optical alignment. Using generic adhesives or attempting installation without the proper adhesive will likely result in premature failure, water damage susceptibility, or contamination issues.
Will replacing the camera lens glass fix my blurry photos completely?
Replacing damaged camera lens glass will restore photo clarity in cases where the lens glass itself is the cause of blurry images. If your photos became blurry after dropping your phone, noticing visible cracks or scratches on the camera lens, or experiencing gradual quality degradation that you can attribute to lens surface damage, then yes, a proper lens glass replacement should restore your camera's photographic capabilities to their previous level. The BQ7 superior transparent glass used in this replacement part is designed to provide optical clarity matching the original Apple lens glass, allowing light to pass through without distortion. However, it is important to understand that blurry photos can sometimes result from other issues unrelated to the lens glass. Internal camera module damage, such as a misaligned lens element or damaged image sensor, can cause blur that persists even after lens glass replacement. Autofocus system malfunctions can cause focus hunting or incorrect focusing that appears as blur. Software issues, shake reduction problems, or even simple user error like moving during exposure can create blurry results. Before assuming lens glass damage is the culprit, try cleaning your current lens glass thoroughly and testing the camera in good lighting conditions. If physical damage to the lens glass is visible and correlates with when photo quality declined, lens glass replacement is likely the correct solution.
How does this camera lens glass compare to original Apple parts?
The BQ7 superior transparent glass used in this camera lens glass replacement is manufactured to closely replicate the optical and physical properties of original Apple camera lens glass. While no aftermarket part can claim to be identical to genuine Apple components, the BQ7 grade represents the highest quality tier available in the aftermarket parts industry, specifically designed for professional repair applications. The glass material is selected for its optical clarity, ensuring that light transmission characteristics closely match the original, which is crucial for maintaining accurate colour reproduction and image sharpness. The manufacturing process uses precision cutting and shaping techniques to ensure exact dimensional compliance with Apple's specifications, guaranteeing proper fit within the camera bump housing. Compared to lower-quality aftermarket options, BQ7 glass offers noticeably superior transparency without the slight haziness or colour cast that cheaper alternatives may exhibit. The material composition is also formulated to provide appropriate hardness and scratch resistance similar to the original sapphire crystal-like properties of Apple's lens glass. Professional technicians often prefer BQ7 grade parts for customers who prioritise camera quality, as the difference compared to budget alternatives becomes evident in side-by-side photo comparisons, particularly in challenging lighting conditions where optical quality matters most.
What precautions should be taken during and after camera lens glass installation?
Proper precautions during and after camera lens glass installation are essential for achieving optimal results and preventing immediate or long-term problems. Before beginning installation, ensure you are working in a clean, dust-free environment with good lighting. Even microscopic dust particles trapped under the lens glass will appear as visible spots in photographs, so working in a controlled environment is critical. Avoid touching the underside of the new lens glass or the camera sensors beneath, as fingerprint oils can cause permanent smudges that affect image quality. If professional installation is being performed, ensure the technician uses proper anti-static precautions to protect the sensitive camera electronics. After installation, avoid placing pressure on the camera bump area for at least twenty-four hours while the adhesive fully cures and bonds. Keep the phone away from dusty environments and avoid exposing it to moisture during this curing period. Once installation is complete, thoroughly test all three cameras in various lighting conditions to verify proper function. Check for any visible defects like spots, haziness, or rainbow effects when photographing plain surfaces. Verify that autofocus works correctly across all focal distances. If any issues are noted immediately after installation, contact the installer promptly as corrections are much easier before the adhesive has fully cured.
Does the 12-month warranty cover both parts and installation problems?
The 12-month warranty on this camera lens glass covers manufacturing defects in the part itself, including issues such as delamination, internal cloudiness that develops over time, coating separation, or premature degradation of optical clarity that cannot be attributed to physical damage or misuse. The warranty ensures that you receive a product that meets the stated BQ7 quality specifications and will continue to perform as expected under normal use conditions throughout the coverage period. For parts-only purchases where you perform your own installation or use a third-party installer, the warranty covers the physical product but not any issues arising from improper installation technique. This means problems like dust contamination, adhesive failure due to incorrect application, or physical damage caused during the installation process would not be covered. However, when professional installation is performed by JPC Mobile Accessories' certified technicians, the warranty extends to cover both the parts and the workmanship involved in the installation process. This comprehensive coverage provides peace of mind that if any issues develop related to either component quality or installation technique, you are protected. To maintain warranty coverage, retain your proof of purchase and any installation documentation. Avoid attempting to modify or re-install the lens glass yourself if issues develop, as this may void the warranty coverage.
What are the shipping options and how quickly can I receive this camera lens glass?
JPC Mobile Accessories dispatches all camera lens glass orders from our Brisbane warehouse within two to four business days of order placement, ensuring Australian customers receive parts quickly compared to international suppliers. This local stock advantage is particularly valuable for repair professionals who need parts promptly to complete customer repairs. Standard shipping delivers within five to seven business days to most Australian addresses and is our most economical option, suitable for non-urgent repairs or when ordering multiple parts to consolidate shipping costs. Express shipping provides delivery within two to three business days to major Australian cities including Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, Canberra, and Brisbane metropolitan areas. This is ideal when you need parts urgently for a time-sensitive repair. Brisbane metropolitan area customers often receive orders within one to two business days after dispatch due to our local warehouse location in Forest Lake. For repair shops and technicians in the Forest Lake and Greater Brisbane area, we offer local pickup from our retail location at Shop 3a, 152 Woogaroo Street, Forest Lake QLD 4078. Pickup orders are typically ready within two hours during business hours. All orders include tracking information so you can monitor delivery progress from dispatch to doorstep. Contact us at 0480 039 913 for specific parts availability or shipping enquiries.
