❓ Frequently Asked Questions
What does PULL-A grade mean for iPhone rear housing parts?
PULL-A grade refers to a classification system used in the mobile phone parts industry to describe the condition and quality of components that have been carefully extracted from donor devices. The letter A in PULL-A indicates this is the highest quality tier within the pulled parts category, meaning these housings exhibit minimal cosmetic wear, no significant scratches, dents, or structural damage. These parts are sourced from devices that may have had other issues such as motherboard failure or liquid damage to internal components, but the external housing remained in excellent condition. The advantage of PULL-A grade parts over brand new aftermarket housings is authenticity since these are genuine Apple components that have been manufactured to original specifications with the exact colour matching, material quality, and finish texture that Apple uses in production. For iPhone 13 Pro specifically, the PULL-A housing includes the distinctive stainless steel frame with the premium matte glass back that characterised the Pro models. Each PULL-A housing undergoes inspection to verify it meets quality standards before being approved for sale, ensuring customers receive parts that will restore their device to near-original appearance and functionality without the premium cost of brand new genuine replacements.
What components are included in this complete Graphite rear housing assembly?
This iPhone 13 Pro Graphite rear housing assembly comes fully equipped with all essential external components pre-installed, significantly reducing the complexity of the repair process. The complete package includes the rear housing frame itself in Graphite with the premium matte texture finish and polished graphite stainless steel frame, the authentic Apple logo already fitted in place, button flex cables with the physical side buttons including the volume up and down buttons, the power or side button, and the mute switch with all necessary mounting brackets. The assembly also includes the rear camera lens glass covers that protect the triple camera system, a colour-matched Graphite SIM card tray that slides smoothly and seals properly, the wireless charging coil that enables both MagSafe magnetic attachment and charging functionality as well as standard Qi wireless charging compatibility, the loudspeaker anti-dust mesh that prevents debris from entering the speaker chamber, and the microphone dust mesh that protects the bottom microphone. This comprehensive inclusion means you do not need to source these small parts separately or risk damaging them during transfer from your original housing. The only components you need to transfer are the internal electronics including the logic board, battery, display assembly, cameras, and other internal modules, which is work best performed by professional technicians.
Why is professional installation strongly recommended for rear housing replacement?
iPhone 13 Pro rear housing replacement is considered one of the most complex smartphone repairs because it requires complete disassembly of the device and transfer of all internal components to the new housing. This process involves disconnecting and reconnecting numerous delicate ribbon cables and flex connectors, some of which are very fragile and can be permanently damaged by improper handling. The battery must be safely removed which requires proper technique to prevent puncturing or damaging the lithium-ion cell, which poses fire and safety risks if mishandled. The display assembly needs careful detachment to avoid cracking the screen or damaging the Face ID components, which cannot be replaced if damaged as they are paired to the logic board. Multiple waterproofing seals and adhesives need to be properly replaced to maintain the device's IP68 water resistance rating. The True Tone calibration data must be preserved during display reinstallation. Professional technicians have the specialized tools, training, and experience to perform these steps correctly, ensuring all components function properly after reassembly. At JPC Mobile, our technicians perform housing swaps regularly with proper technique, maintaining your warranty coverage and giving you peace of mind that your device is handled correctly.
Will MagSafe and wireless charging work with this Graphite replacement housing?
Yes, this iPhone 13 Pro Graphite rear housing assembly includes the complete wireless charging coil that enables both MagSafe and standard Qi wireless charging functionality. The built-in coil is positioned in the exact location required for proper magnetic alignment with MagSafe accessories including the MagSafe charger, MagSafe battery pack, MagSafe wallet, and other magnetic accessories. The coil specifications match the original Apple component, providing the same charging efficiency and magnetic attachment strength you expect from your iPhone 13 Pro. When the housing replacement is performed correctly with proper connection of all internal components, your device will support wireless charging at the same speeds as before with MagSafe delivering up to 15 watts and standard Qi delivering up to 7.5 watts. The magnetic ring that enables snap-on attachment of MagSafe accessories is integrated into the housing assembly, ensuring your MagSafe accessories will attach securely and align correctly for optimal charging. If you currently use MagSafe accessories regularly, you can continue using them without any changes to your experience after the housing replacement is complete. Professional installation ensures all charging-related components are properly connected and tested before your device is returned.
How do I verify my iPhone 13 Pro model number before ordering?
Verifying your iPhone 13 Pro model number before ordering is essential to ensure you receive the correct replacement housing that fits your specific device. The easiest method to check your model number is through the Settings app by navigating to Settings, then General, then About, and looking for the Model Number field. Tap on the Model Number once to reveal the full model identifier starting with the letter A. This Graphite rear housing is compatible with model numbers A2638, A2483, A2636, A2639, and A2640, which represent the iPhone 13 Pro variants sold in different regions worldwide. Alternatively, you can find the model number physically printed on your device by looking at the regulatory text near the bottom of the rear housing, though this may be difficult to read if your back glass is heavily damaged. You can also check the original box your iPhone came in, which displays the model number on the label. It is important to confirm you have an iPhone 13 Pro specifically as opposed to iPhone 13, iPhone 13 Mini, or iPhone 13 Pro Max, since these models use different housing sizes and internal component layouts. If you are uncertain about your model, contact us with your device's serial number and we can help verify compatibility before you order.
What is the difference between rear housing replacement and back glass only repair?
Understanding the difference between full rear housing replacement and back glass only repair helps you choose the most appropriate solution for your iPhone 13 Pro damage situation. Back glass only repair involves removing just the broken glass panel from your existing housing frame using specialized laser machines or careful mechanical separation, then bonding new glass to the original frame. This method is less invasive and preserves your original frame, buttons, and other components, but requires specialized equipment and expertise that limits where this service is available. Full rear housing replacement, which this product provides, involves completely replacing the entire back section of your iPhone including the frame, glass, buttons, and all external components as a single assembly. This approach is more comprehensive and is the preferred repair method when damage extends beyond just cracked glass to include frame dents, bent corners, button issues, or when the glass damage is too severe for glass-only repair. Housing replacement also makes sense when you want to change your device colour since the entire visible rear section is replaced. The complete housing assembly we provide includes all the small components pre-installed, reducing complexity compared to sourcing and installing each piece separately.
Can I change my iPhone 13 Pro to Graphite from a different colour?
Yes, you can change your iPhone 13 Pro from its original colour to Graphite by performing a complete rear housing replacement using this assembly. This colour change option is popular among iPhone owners who either want a fresh look for their device, prefer the professional Graphite colour that represents understated sophistication, or are performing a repair anyway and taking the opportunity to change colours. The Graphite finish was one of the most popular colour choices for iPhone 13 Pro featuring deep charcoal tones with the distinctive matte texture that resists fingerprints and pairs beautifully with the polished graphite stainless steel frame. When changing colours, keep in mind that the front of your device including the display bezels and notch area remains the same, so your iPhone will have the new Graphite back with your original front colour. The SIM tray included with this assembly is colour-matched to Graphite, so you receive a cohesive appearance from all angles. All functionality remains identical regardless of colour since the internal components are transferred from your original housing. If you are specifically looking to change colours rather than repair damage, professional installation is still recommended to ensure the housing swap is performed correctly without damaging your device's internal components during the transfer process.
What does the 12-month warranty cover for this rear housing?
The 12-month warranty on this iPhone 13 Pro Graphite rear housing assembly provides comprehensive coverage for manufacturing defects and component functionality issues that develop under normal usage conditions. Covered issues include defects in the housing frame material or construction, failure of pre-installed components such as button flex cables, side buttons not responding properly, wireless charging coil malfunction, or SIM tray issues that are not caused by physical damage. The warranty covers situations where components stop functioning correctly despite proper installation and normal use. For warranty claims, you will need to provide proof of purchase and the defective housing may need to be returned for inspection to verify the issue falls within warranty coverage. The warranty requires that installation was performed correctly, either by professional technicians or following proper DIY procedures if you have the technical expertise. Warranty coverage does not extend to physical damage from drops, impacts, or mishandling, liquid damage, cosmetic wear from normal use such as minor scratches that develop over time, or damage caused by improper installation technique. Professional installation at JPC Mobile includes warranty coverage on both parts and workmanship, providing complete protection for your repair investment.
Will my iPhone 13 Pro still be water resistant after housing replacement?
Water resistance after rear housing replacement depends entirely on the quality of the installation process and whether proper waterproofing seals and adhesives are applied correctly during reassembly. The original iPhone 13 Pro has an IP68 water resistance rating, meaning it is designed to withstand submersion in water up to 6 metres for 30 minutes under laboratory conditions. When a housing replacement is performed, the original factory seals around the display, between the frame and glass, and around various openings are disrupted and must be replaced with new sealing materials. Professional installation at JPC Mobile includes application of appropriate adhesives and seals to restore water resistance to the best extent possible, though it is important to understand that third-party repairs cannot guarantee the same level of water resistance as the original factory assembly. We recommend treating your device as splash-resistant rather than submersion-proof after any rear housing or back glass repair. Avoid intentional water exposure, remove the device from humid environments when possible, and consider using a waterproof case if water exposure is a concern in your usage. Apple's water resistance warranty does not cover water damage regardless of IP rating, so caution around water is advisable for all iPhone users.
What are the shipping options and can I get professional installation in Brisbane?
JPC Mobile Accessories dispatches all iPhone 13 Pro rear housing orders from our Brisbane warehouse within two to four business days of order confirmation, ensuring Australian customers receive their parts faster than international suppliers. Standard shipping delivers within five to seven business days to most Australian addresses including Sydney, Melbourne, Adelaide, Perth, Hobart, Darwin, Canberra, and regional areas throughout the country. Express shipping is available for urgent orders, providing delivery within two to three business days to major Australian cities. Brisbane metropolitan area customers typically receive orders within one to two business days after dispatch thanks to our local warehouse location. For customers who prefer professional installation, we offer complete housing replacement service at our Forest Lake workshop located at Shop 3a, 152 Woogaroo Street, Forest Lake QLD 4078. You can bring your iPhone 13 Pro to us along with the housing, or we can supply the part and perform the installation as a complete service package. Professional installation includes proper component transfer, seal application, functionality testing, and workmanship warranty. To schedule installation or inquire about availability, call us at 0480 039 913. We recommend contacting us before visiting to confirm technician availability and estimated turnaround time for your specific repair.
