❓ Frequently Asked Questions
What is Incell technology and how does it compare to standard LCD screens?
Incell technology represents a significant advancement in display manufacturing where the touch sensor layer is integrated directly into the LCD panel itself, rather than being a separate layer bonded on top as in traditional displays. This integration offers several important advantages for iPhone 15 screen replacements. First, Incell displays are noticeably thinner than conventional LCD assemblies because eliminating the separate touch layer reduces overall thickness, which is important for maintaining proper fit within the iPhone 15's precision-engineered chassis without causing closure issues or pressure on internal components. Second, the reduced number of layers means fewer opportunities for delamination or air gaps to develop between the glass and display, which can cause visual artifacts or reduced touch sensitivity over time. Third, Incell panels are more durable during the installation process itself because the integrated design has fewer fragile bonding layers that can crack or separate when the screen is flexed during fitting. The BQ7 Incell Assembly specifically is manufactured using COF (Chip-on-Film) construction that positions driver chips on flexible film rather than rigid glass, further improving durability and installation success rates. For repair technicians and DIY enthusiasts working on iPhone 15 repairs, this translates to higher first-time installation success and fewer warranty claims compared to older display technologies.
Will this BQ7 screen look and perform exactly like my original iPhone 15 display?
The BQ7 Incell OLED Assembly is a high-quality aftermarket screen designed to closely replicate the original iPhone 15 display experience, though like all aftermarket screens, there are some technical differences to understand. In terms of resolution, the BQ7 matches the original iPhone 15's Retina display resolution, meaning text, images, and interface elements appear sharp without visible pixelation at normal viewing distances. Touch responsiveness is excellent, with the capacitive multi-touch digitizer supporting all iOS gestures including swiping, pinch-to-zoom, and multi-finger inputs with the same smoothness as the original. Color accuracy is very good for everyday use, with the display calibrated to produce vibrant colors and reasonable contrast for browsing, messaging, video watching, and general smartphone tasks. Where you may notice subtle differences compared to the original Apple display include maximum brightness levels (the BQ7 may be slightly dimmer in direct sunlight), contrast ratio (particularly in very dark scenes), and color calibration precision (noticeable primarily if doing professional photography or design work where exact color matching is critical). For the vast majority of users repairing a damaged screen, the BQ7 provides an excellent balance of quality and value, restoring full functionality to their iPhone 15 at a fraction of genuine Apple replacement costs. The included small board helps resolve iOS popover messages about non-original parts.
What does IC chip transfer compatible mean and will True Tone still work?
IC chip transfer refers to the process of moving the original iPhone 15 display's integrated circuit chip from your old screen to the new replacement screen. This chip contains calibration data and identifiers that iOS uses for certain display features, most notably True Tone. True Tone is Apple's technology that automatically adjusts the display's white balance based on ambient lighting conditions, making the screen appear more natural and reducing eye strain. When you transfer the original IC chip to the BQ7 screen, this True Tone functionality is preserved because the new display receives the original calibration data. The BQ7 Incell Assembly is specifically designed with IC chip transfer compatibility, meaning the connector and mounting points accommodate the chip migration process that professional repair technicians perform. Without IC chip transfer, the iPhone 15 may display a notification about non-genuine parts and True Tone functionality will be disabled in settings. With proper chip transfer performed by a qualified technician, True Tone remains functional and the display integrates seamlessly with iOS. Note that IC chip transfer requires specialized tools and expertise; this is one of the key reasons professional installation is recommended for iPhone 15 screen replacements. The included small board also helps with popover message resolution, working alongside IC transfer for the most complete integration possible.
What is the small board included in the package and what does it do?
The small board included with the BQ7 Incell Assembly is a specialized installation support component designed to help resolve popover messages that iOS displays when detecting aftermarket screen replacements. Starting with iOS 15 and continuing through current versions, Apple introduced a screen authenticity check that displays a notification when a non-original display is detected. This notification appears in Settings under Display and Brightness, stating something like "Unable to verify this iPhone has a genuine Apple display." While this notification doesn't affect the screen's actual functionality, it can be annoying and concerning to end users. The included small board works with the installation process to minimize or resolve these popover messages, providing a cleaner user experience after the repair is complete. The board connects during installation and works alongside the main display assembly to provide proper identification signals to iOS. It's important to note that this small board is not a guarantee of eliminating all iOS notifications about non-genuine parts, as Apple continues updating their detection methods with new iOS versions, but it represents the current best practice for achieving optimal integration. Professional technicians are familiar with proper small board installation techniques and can ensure it's correctly integrated during your iPhone 15 screen replacement for the best possible results.
How is this screen tested before shipping and what quality guarantees are provided?
Every BQ7 Incell OLED Assembly for iPhone 15 undergoes rigorous quality testing before being approved for shipping to ensure customers receive a fully functional, defect-free product. The testing process includes several key verification stages. First, dead pixel testing involves powering the display with solid color screens (white, black, red, green, blue) to identify any dead, stuck, or malfunctioning pixels anywhere on the 6.1-inch panel. Second, touch sensitivity testing verifies that the capacitive multi-touch digitizer responds accurately across the entire screen surface, including corners and edges where touch issues are most likely to occur. Third, color and brightness testing confirms the display produces accurate colors without tinting, yellow spots, or uneven backlighting. Fourth, connector and flex cable inspection ensures all ribbon cables are properly aligned and securely attached without damage that could cause intermittent issues. Fifth, structural inspection checks for any cracks, chips, or defects in the glass and frame that could affect installation or longevity. Screens that pass all testing stages are carefully packaged with protective materials to prevent shipping damage. If you receive a screen with any defects, contact JPC Mobile Accessories at 0480 039 913 with your order details for warranty assessment. Our Brisbane team stands behind the quality of our iPhone replacement screens with responsive customer support.
Why is professional installation recommended for iPhone 15 screen replacement?
Professional installation is strongly recommended for iPhone 15 screen replacement due to the technical complexity and risks involved in modern smartphone repair. The iPhone 15 uses precision engineering with tight tolerances, delicate components, and waterproofing seals that require proper handling and reassembly. Several factors make this repair challenging for inexperienced individuals. First, specialized tools are required including pentalobe and tri-point screwdrivers, suction cups, spudgers, tweezers, and heating equipment to soften adhesives safely. Second, the repair involves disconnecting and reconnecting multiple fragile flex cables for the display, Face ID components, earpiece speaker, and ambient light sensor, where incorrect handling can cause permanent damage. Third, IC chip transfer for True Tone functionality requires micro-soldering expertise that goes beyond basic screen swapping. Fourth, reassembly must properly reseat the waterproof gasket and adhesive to maintain the iPhone 15's water resistance rating. Fifth, improper installation can result in display cables being pinched or damaged during reassembly, causing issues that may not appear immediately but develop over time. Professional repair technicians have the experience, tools, and clean workspace environment to complete iPhone 15 screen replacements safely with high success rates. JPC Mobile Accessories in Brisbane offers expert iPhone 15 screen installation services with warranty coverage on workmanship.
How do I verify my iPhone 15 model number to ensure compatibility?
Verifying your iPhone 15 model number before purchasing a replacement screen is essential to ensure compatibility and avoid ordering incorrect parts. The BQ7 Incell OLED Assembly is compatible with iPhone 15 models A2846, A3089, A3090, and A3092. To find your model number, follow these steps. If your iPhone 15 is functional, go to Settings, then General, then About, and scroll down to find the Model Number. Tap on the model number field to toggle between the M-number (part number) and A-number (model identifier). You need the A-number for compatibility verification. If your iPhone 15 screen is completely non-functional and you cannot access Settings, you can find the model number physically printed on the device. Remove any case and look at the back of the iPhone near the bottom, where regulatory text is printed in small font. The model number starting with "A" followed by four digits should be visible. Alternatively, the model number is printed on the original iPhone 15 box if you still have it. Note that this screen is specifically for the standard iPhone 15 (6.1-inch) and is NOT compatible with iPhone 15 Plus (6.7-inch), iPhone 15 Pro (6.1-inch, different display), or iPhone 15 Pro Max (6.7-inch). Each iPhone model has different dimensions, connectors, and display specifications requiring model-specific replacement screens.
Can this screen fix Face ID issues or is Face ID handled separately?
Face ID functionality and the display assembly are related but separate systems on the iPhone 15, and understanding this distinction is important for repair planning. The BQ7 Incell OLED Assembly replaces the display panel, digitizer (touch sensor), and their associated flex cables, but it does not include Face ID components. Face ID on iPhone 15 is powered by the TrueDepth camera system located in the Dynamic Island area at the top of the screen, which includes the dot projector, infrared camera, flood illuminator, and related components. These Face ID components must be carefully transferred from your original screen to the new BQ7 screen during installation. If your Face ID was working before the screen damage occurred, proper transfer of these components during professional installation should maintain Face ID functionality. However, if Face ID was already malfunctioning before the screen broke, replacing just the display will not fix the underlying Face ID issue. Additionally, if Face ID components are damaged during screen removal or reinstallation (they are extremely delicate), Face ID may stop working. This is another important reason professional installation is recommended, as experienced technicians know how to handle the Face ID sensor assembly without causing damage. If you're specifically experiencing Face ID problems along with screen damage, mention this when arranging repair services so the technician can properly diagnose both issues.
Who typically purchases iPhone 15 replacement screens and what are common use cases?
iPhone 15 replacement screens like the BQ7 Incell Assembly serve several distinct customer groups with different needs and expertise levels. Professional repair technicians and mobile phone repair shops are the primary customers, purchasing screens to service their clients' damaged iPhone 15 devices. These professionals have the tools, training, and experience to perform screen replacements efficiently and correctly, often completing multiple repairs daily. Independent repair businesses benefit from quality aftermarket screens that allow competitive pricing while maintaining customer satisfaction. Refurbishment operations and resellers purchase screens to restore pre-owned iPhone 15 units to sellable condition, where cost-effective quality screens enable profitable refurbishment margins. Educational institutions and training programs use screens for teaching smartphone repair techniques, where having affordable practice screens allows students to develop skills without the pressure of working on high-value original parts. DIY enthusiasts with electronics repair experience may purchase screens for personal device repair, though this requires proper tools, careful research, and understanding of the risks involved. Insurance repair programs sometimes source aftermarket screens for out-of-warranty claims where customers prefer lower deductibles over Apple's official replacement pricing. Regardless of your category, JPC Mobile Accessories provides the same quality BQ7 screens and customer support, with professional installation services available in Brisbane for those who prefer expert handling.
How quickly can I receive this screen in Brisbane and other Australian locations?
We dispatch all BQ7 Incell OLED Assembly orders from our Brisbane warehouse within two to four business days of order placement, ensuring Australian customers receive their iPhone 15 replacement screens quickly compared to overseas suppliers. Brisbane metropolitan area orders typically arrive one to two business days after dispatch, with many Brisbane orders receiving next-day delivery when ordered early in the day. Gold Coast and Sunshine Coast regions receive deliveries within two to three business days after dispatch due to proximity to our Forest Lake warehouse. Sydney and Melbourne shipments typically arrive in three to five business days depending on Australia Post processing volume and your specific suburb location. Other Australian capital cities including Adelaide, Perth, Darwin, Hobart, and Canberra receive orders within four to six business days. Regional and remote Australian locations typically receive deliveries within five to ten business days depending on distance from major postal hubs and local delivery schedules. All screens are carefully packaged with protective materials to prevent shipping damage to the display panel and flex cables. Australia Post tracking numbers are provided via email once orders are dispatched, allowing you to monitor delivery progress. For customers in the Brisbane area who need immediate availability, our Forest Lake store at Shop 3a, 152 Woogaroo Street, Forest Lake QLD 4078 offers same-day pickup. Contact 0480 039 913 for pickup arrangements or stock availability inquiries.
