❓ Frequently Asked Questions
What makes this Ultimake case military-grade and how does it protect my iPhone?
The Ultimake glitter case achieves military-grade protection through its innovative dual-material construction combining rigid polycarbonate with flexible thermoplastic polyurethane. The PC back panel provides a hard shell that distributes impact forces across a wider area, preventing concentrated pressure points that could damage your iPhone 14 Pro Max. The TPU bumper surrounds the edges with shock-absorbing material that flexes on impact, dissipating energy before it reaches your device. This combination creates a protective barrier against drops, bumps, and everyday accidents. The raised edges around the screen and camera module provide additional protection by keeping these vulnerable areas elevated from flat surfaces, preventing direct contact during face-down or back-down placement. The corners feature reinforced air cushion technology that compresses on impact, further reducing the shock transmitted to your phone. While the case maintains a slim profile for comfortable daily use, the engineering behind the material combination and structural design means your iPhone receives genuine protection against the types of accidents that commonly occur during normal handling, such as drops from pocket or table height onto hard surfaces.
How does the MagSafe magnetic ring work with this case and what accessories are compatible?
The Ultimake case features a built-in magnetic ring that perfectly aligns with Apple's MagSafe technology. This ring contains strategically placed magnets that match the magnetic array in MagSafe accessories, ensuring strong attachment and precise positioning every time. When you place a MagSafe charger on the back of your case, the magnets guide it into the optimal charging position automatically, eliminating the guesswork of aligning wireless chargers. The magnetic strength is calibrated to hold accessories securely during use while still allowing easy removal when needed. Compatible accessories include the Apple MagSafe Charger, MagSafe Duo Charger, MagSafe Battery Pack, MagSafe Wallet, and third-party MagSafe-compatible accessories like car mounts, stands, and grips. The case also supports standard Qi wireless charging from non-MagSafe chargers, though without the magnetic alignment benefit. The magnetic ring does not interfere with your phone's normal operation, credit cards stored nearby, or other electronic devices. This integration means you get the full MagSafe experience without removing your protective case.
Will the glitter in this case fade, fall out, or scratch off over time with regular use?
The glitter particles in the Ultimake case are embedded within the polycarbonate material rather than applied as a surface coating, which means they cannot fall out, rub off, or scratch away during normal use. This manufacturing technique suspends the sparkle elements throughout the clear PC layer, creating a three-dimensional glitter effect that remains consistent throughout the life of the case. Because the glitter is sealed within the hard plastic, exposure to moisture, hand oils, or friction from handling won't affect the sparkle appearance. The premium clear rubber exterior that covers the case is specifically formulated to resist scratches, helping maintain the optical clarity needed to see the embedded glitter clearly. Over extended use, the exterior may develop minor surface wear like any phone case, but the glitter effect itself remains protected beneath the scratch-resistant outer layer. To maintain the best appearance, occasionally clean the case with a soft damp cloth to remove fingerprints and oils that might temporarily dull the sparkle effect. The embedded glitter design is far more durable than cases with surface glitter or glitter suspended in liquid.
Will this case turn yellow over time like other clear cases often do?
Clear phone cases can develop yellowing over time due to a chemical process called photodegradation, where ultraviolet light from the sun breaks down the polymers in TPU material. The Ultimake case uses premium-grade materials that are more resistant to this yellowing effect compared to budget clear cases. The polycarbonate back panel is particularly resistant to UV discoloration, maintaining its crystal clarity much longer than all-TPU cases. However, the TPU bumper portions may show some gradual yellowing with extended exposure to sunlight and UV rays over many months of use, as this is a natural characteristic of thermoplastic polyurethane materials. To extend the clear appearance, avoid leaving your phone in direct sunlight for extended periods, such as on car dashboards or windowsills. The glitter embedded in the case can actually help mask minor yellowing by drawing the eye to the sparkle effect rather than any slight color change in the material. If maintaining a perfectly clear case long-term is your priority, consider rotating between cases or replacing after twelve to eighteen months of heavy use in sunny environments.
How easy is it to install and remove this case, and will it stretch out over time?
The Ultimake case is designed for straightforward installation and removal while maintaining a secure fit throughout its lifespan. To install, start by inserting the button side of your iPhone into the case, then gently press the opposite edge until it snaps into place around the entire perimeter. The flexible TPU bumper allows enough give for easy installation without excessive force that could stress the material. For removal, start at one corner and work your way around, lifting the TPU edge away from the phone gradually rather than trying to pull the entire case off at once. The premium TPU material used in this case is formulated to maintain its elasticity and return to its original shape after flexing, which means it should not stretch out or become loose-fitting with normal installation and removal cycles. If you're someone who frequently changes cases, the material will still retain its snug fit. The precise manufacturing ensures tight tolerances that keep the case firmly attached during daily use, pocket insertion, and handling, while the button covers maintain their tactile responsiveness for the volume and power controls.
Does this case add significant bulk to my iPhone 14 Pro Max and will it fit in pockets?
The Ultimake case is engineered to provide military-grade protection while maintaining a relatively slim profile that doesn't dramatically increase the dimensions of your iPhone 14 Pro Max. The case adds approximately two to three millimeters to each side and around three millimeters to the overall thickness, which is comparable to most protective cases in this category. This additional thickness comes from the dual-layer protection design and the raised edges that keep your screen and camera elevated from surfaces. For most users, the case will still fit comfortably in jeans pockets, jacket pockets, and standard phone compartments in bags and purses. The iPhone 14 Pro Max is already a large device at 6.7 inches, so the case does not transform it into an unwieldy brick, but rather maintains the phone's original proportions with a protective buffer. The TPU edges also provide improved grip compared to the iPhone's glass and metal construction, which some users find makes the larger phone easier to hold securely with one hand. If you currently use your iPhone without a case and are accustomed to the naked dimensions, there will be an adjustment period, but most users adapt within a day or two.
Are all buttons and ports fully accessible with this case installed on my iPhone?
Yes, the Ultimake case features precision-engineered cutouts and button covers that maintain full functionality of all iPhone 14 Pro Max features. The volume buttons and power button are covered with responsive TPU that transmits your press with satisfying tactile feedback, requiring no additional force compared to using the phone without a case. The mute switch has an appropriately sized opening that allows easy toggling with your fingernail or fingertip. The Lightning port cutout at the bottom is generously sized to accommodate most charging cables and accessories, including those with slightly larger connector housings. The speaker grilles have precisely aligned openings that do not muffle or distort audio output for calls, music, or speakerphone use. The rear camera module cutout provides ample clearance for all three lenses and the LiDAR scanner, with raised edges that protect the camera bump without interfering with photo or video capture. Face ID works perfectly with the case installed, as the front of the phone remains fully accessible. The case design ensures that no functionality is sacrificed in exchange for protection.
How do I clean this glitter case to maintain its appearance and sparkle effect?
Maintaining the appearance of your Ultimake glitter case is straightforward with regular cleaning. For routine maintenance, simply wipe the case with a soft, lint-free microfiber cloth to remove fingerprints, dust, and light smudges that can temporarily dull the sparkle effect. For more thorough cleaning, remove the case from your iPhone and wash it with mild soap and lukewarm water, using your fingers or a soft cloth to gently clean all surfaces. Avoid using harsh chemicals, alcohol-based cleaners, or abrasive materials that could potentially damage the clear finish or affect the optical clarity over time. After washing, rinse thoroughly to remove all soap residue and dry completely with a soft cloth before reinstalling on your phone. Pay attention to the interior of the case as well, removing any dust or debris that may have accumulated between the case and your iPhone. The camera cutout area can collect pocket lint, so check this area during cleaning. Cleaning every week or two, depending on your usage patterns and environment, will keep the case looking its best and maintain the maximum sparkle effect from the embedded glitter.
Will this case work with screen protectors and is it compatible with tempered glass?
The Ultimake case is designed to be compatible with most screen protectors, including tempered glass protectors. The raised lip around the front edge of the case provides clearance for screen protectors of standard thickness without causing lifting, bubbling, or interference at the edges. Tempered glass protectors, which are typically thicker than film protectors, should fit without issues as the case lip is engineered with this compatibility in mind. However, extremely thick tempered glass protectors or those with pronounced curved edges marketed as full-coverage may potentially conflict with the case edges in rare instances. For best results, we recommend applying your screen protector first, then installing the case to ensure the protector is fully adhered before the case edges come into contact with it. If you experience any lifting at the corners of your screen protector after installing the case, it may indicate the specific protector is slightly too large for case compatibility, and a different protector brand may work better. Standard flat tempered glass protectors from reputable brands should work seamlessly with this case, providing you with complete front and back protection for your iPhone 14 Pro Max.
What are the shipping options for this case to Australian addresses and how long will delivery take?
JPC Mobile Accessories dispatches all iPhone case orders from our Brisbane warehouse within two to four business days of order confirmation. This Ultimake case is lightweight and ships in protective packaging to ensure it arrives in perfect condition. Standard shipping delivers within five to seven business days to addresses throughout Australia, covering all capital cities and regional areas including remote locations. This is suitable for customers who don't need the case urgently. Express shipping is available for faster delivery, providing two to three business days delivery to major Australian metropolitan areas including Sydney, Melbourne, Adelaide, Perth, and Brisbane surrounds. Brisbane and South East Queensland customers often receive orders within one to two business days after dispatch due to proximity to our warehouse location. For local customers, pickup is available at our Forest Lake workshop at Shop 3a, 152 Woogaroo Street, Forest Lake QLD 4078, with orders typically ready within two hours during business hours. If you need the case for a specific event or occasion, contact us at 0480 039 913 to discuss expedited options and current stock availability. All orders include tracking information.
