Common signs include: rapid battery drain (lasting less than 8-12 hours), phone getting hot during use, battery percentage jumping unexpectedly, won't hold charge, or battery draining overnight when powered off. These issues became widespread after One UI 6.1 updates in 2024.

If your S23 Ultra is experiencing massive battery drain after software updates, losing 1% every 2 minutes during use, or dropping from 100% to 67% in under 2 hours, professional battery replacement is recommended.

This is an official Samsung Service Pack battery (GH82-30459A) with model number EB-BS918ABY - identical to the factory original. It's made from new high-quality Lithium polymer battery cell, connector and PCBA components.

The battery comes with ROHS and CE certification, undergoes sophisticated quality testing, and includes all safety protections: overcharging, overheating, overload, short circuit, temperature control, and PTC protection.

Professional battery replacement typically takes 45-60 minutes. JPC Mobile offers same-day service with walk-in appointments available. The process includes device preparation, careful battery extraction, installation, and post-replacement testing.

We recommend calling ahead at 0480 039 913 to ensure technician availability for immediate service at our Forest Lake location.

Yes, opening the device for battery replacement will compromise the original IP68 water resistance rating. However, our professional installation includes new adhesive application to restore weather resistance to the greatest extent possible.

We recommend treating your device with normal care around moisture after battery replacement, avoiding submersion or exposure to heavy water contact.

Yes, new batteries require calibration for optimal performance. After installation, charge to 100% plus continue charging 1-2 hours, then use until complete discharge. Repeat this cycle 2-3 times for peak battery performance.

The calibration process helps the device accurately read battery percentage and ensures you get the full 4855mAh capacity and extended runtime.

The 12-month warranty covers battery defects, premature capacity loss, charging issues, and manufacturing problems. It includes free replacement if the battery fails to hold charge or experiences capacity degradation beyond normal wear.

Warranty does not cover physical damage, water damage, or issues caused by improper charging practices. Keep your receipt and battery packaging for warranty claims.