Repairs
How long do repairs usually take?
Depending on the issue or repair that is needed, most repairs are usually completed within 1-2 hours.
Do your repairs come with warranty?
All parts repairs come with a 12-month parts warranty, this is a manufacturer's warranty, so it covers you for any manufacturing fault. This does not cover any accidental damage caused by the owner of the device.
How much warranty do motherboard repairs have?
All motherboard repairs come with a 3-month warranty from the date of pick up.
Shipping
What shipping company do you use?
- Standard eparcel service / Free shipping service – By Australia Post eparcel service with a Tracking number and signature required on delivery.
- Express service – By Australia Post Express eparcel service with a tracking number and signature required on delivery.
- Pick up – Customer walk in by yourself or choose Your own courier company
How long does the shipping take?
Standard Parcel Delivery Time:
If you do not receive the item/items 15 Business Days after our Standard Transit Time to your area, please do not hesitate to Contact Us.
Location:
Postcodes
Business Days After Posting
Sydney Metro
1000-2263, 2500-2530, 2555-2574, 2740-2786, 2890
1~2 Days
NSW Country
0200-0299, 2264-2499, 2531-2554, 2575-2647, 2649-2741, 2716, 2720-2730, 2787-2879, 2881-2889, 2891-2898, 2900-2999
2~3 Days
Melbourne Metro
3000-3220, 3335-3341, 3425-3443, 3750-3811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999
2~3 Days
VIC Country
3221-3334, 3342-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999, 2715, 2717-2719, 2731-2739
3~7 Days
Brisbane Metro
4000-4299, 4500-4549, 9000-9299, 9400-9596, 9700-9799
2~3 Days
OLD Country – South
4300-4449, 4550-4689, 9597-9599, 9880-9919
3~7 Days
OLD Country - North
4450-4499, 4690-4899, 9920-9959, 9960-9999
3~7 Days
Adelaide Metro
5000-5199, 5800-5999
3~5 Days
SA Country
5200-5749, 2880
5~10 Days
Perth Metro
6000-6214, 6800-6999
3~5 Days
WA Country - Near
6215-6699
5~10 Days
Tasmania
7000-7999
5~10 Days
NT - Near
0800-0821, 0828-0851, 0853, 0860-0861, 0870-0871, 0887-0999
5~10 Day
How do I check my order tracking number?
Go to My account – My orders. You will find out your order details. The tracking number will be updated after 5:00pm everyday after order dispatched.
Category 3
Frequently asked question
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Frequently asked question
Use this text to provide answers for your most commonly asked questions.
Frequently asked question
Use this text to provide answers for your most commonly asked questions.